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BeyondTrust Support
Download the BeyondTrust support client at the direction of your support rep
DownloadPrevious Versions
BeyondTrust Support
2.2.21-8b5ab251
XAPK
APKs
September 14, 2024
5.7 MB
Requires Android: Android 10.0+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 32731ff13b14e1a4469611055591e3c3efefe2c0
Size: 5.7 MB
What's New:
Bug fixes
Update minimum OS version to Android 10
Update minimum OS version to Android 10
BeyondTrust Support
2.2.20-d4e49a62
XAPK
APKs
May 10, 2024
6.36 MB
Variant
Arch
Version
DPI
BeyondTrust Support
2.2.19-a4cdef93
APK
September 20, 2023
16.81 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 08181346d2fa7e33f21cc461e54cc05152bc8323
Size: 16.81 MB
What's New:
New issue submission option to request a support session.
Bug fixes.
Bug fixes.
BeyondTrust Support
2.2.18-34e892e7
APK
August 8, 2022
16.19 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: f8dcfb2ea39af7937caff9e9a56bfff4ecd0ce3c
Size: 16.19 MB
What's New:
Bug Fixes
BeyondTrust Support
2.2.17-24510f44
APK
June 12, 2021
16.18 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 9173391ecf9fcb4124c7f860f079a146d72a281a
Size: 16.18 MB
What's New:
Web Browser and Image Gallery session tab deprecation.
Updated translation coverage, including new Russian localization.
Bug fixes.
Updated translation coverage, including new Russian localization.
Bug fixes.
BeyondTrust Support
2.2.16-bfc6310b
APK
December 9, 2020
16.21 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 0ad2a0cb743c92a454780e748bf51c5c4f46b95d
Size: 16.21 MB
What's New:
Support for full device control.
Chat notifications will now appear if the app is not in focus.
Chat notifications will now appear if the app is not in focus.
BeyondTrust Support
2.2.15-2325837a
APK
October 21, 2020
16.2 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: faf417a13087adb433ec08194d12e996cfa15261
Size: 16.2 MB
What's New:
Added full support capability for Zebra devices.
BeyondTrust Support
2.2.14-32106e43
APK
July 28, 2020
16.2 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 581e6c0d3521c8be6509f1352bd159fcac361d87
Size: 16.2 MB
What's New:
Site hostname can now be provided and optionally locked through MDM configuration profiles.
BeyondTrust Support
2.2.13-77d9737c
APK
January 15, 2020
6.92 MB
Requires Android: Android 4.3+
Architecture: arm64-v8a, armeabi-v7a, mips, x86, x86_64
Screen DPI: 160-640dpi
SHA1: c89b46fdde1224b64cd453757b8f7d07f69c9f85
Size: 6.92 MB
What's New:
Screen sharing and control on Samsung devices is now available through Knox.
BeyondTrust Support
2.2.12-9dfc179
APK
November 21, 2019
7.57 MB
Requires Android: Android 4.3+
Architecture: arm64-v8a, armeabi-v7a, mips, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 65c59aaf0d4ad94dde9a476a50a8ad657b1964c3
Size: 7.57 MB
What's New:
Bug Fixes.
BeyondTrust Support
2.2.11-8a675ea
APK
June 14, 2018
6.75 MB
Requires Android: Android 4.3+
Architecture: arm64-v8a, armeabi-v7a, mips, x86, x86_64
Screen DPI: 160-640dpi
SHA1: b8e50cb16c3d2fba746a54b088fed5ec006ce4f8
Size: 6.75 MB
What's New:
Bug Fixes.
BeyondTrust Support
2.2.10-181eeec
APK
September 16, 2017
6.29 MB
Requires Android: Android 4.0.3+
Architecture: arm64-v8a, armeabi-v7a, mips, x86, x86_64
Screen DPI: 160-640dpi
SHA1: f49af127c3e55a0dcfb61a00633c6cedd497a708
Size: 6.29 MB
What's New:
Bomgar InSight now uses VP9 technology to provide faster video streaming capabilities to help create a more seamless support.
BeyondTrust Support
2.2.9-(64439)
APK
December 6, 2016
4.38 MB
Requires Android: Android 4.0.3+
Architecture: arm64-v8a, armeabi, armeabi-v7a, mips, mips64, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 3a898ed3914a03338100403412b6cccda4c245a5
Size: 4.38 MB
What's New:
New Features and Enhancements:
• Support for Android 7.x.
• The Bomgar customer client app features a new interface for a better user experience.
• Enhancements for Bomgar InSight:
o Turn the flash (torch) on or off
o Zoom in by pinching the screen
o Auto-focus and low-light enhanced modes are turned on if supported
• Bug fixes and performance improvements.
• Support for Android 7.x.
• The Bomgar customer client app features a new interface for a better user experience.
• Enhancements for Bomgar InSight:
o Turn the flash (torch) on or off
o Zoom in by pinching the screen
o Auto-focus and low-light enhanced modes are turned on if supported
• Bug fixes and performance improvements.
BeyondTrust Support
2.2.8-(61910)-Bomgar
APK
June 8, 2016
1.64 MB
Requires Android: Android 4.0.3+
Architecture: arm64-v8a, armeabi, armeabi-v7a, mips, mips64, x86, x86_64
Screen DPI: 120-480dpi
SHA1: d955727088cd7c0f8fef12d90f50ac9b65a53550
Size: 1.64 MB
What's New:
New Features and Enhancements:
Added support to allow unattended access to Android devices via Android Jump Clients.
Issues Resolved:
Resolved an issue with failing to detect network connectivity when only a LAN connection was available.
Resolved an issue with the customer client app crashing when the live camera feed button was clicked.
Resolved issues with gallery view
Resolved an issue with system information not being sent correctly on newer Android devices.
Added support to allow unattended access to Android devices via Android Jump Clients.
Issues Resolved:
Resolved an issue with failing to detect network connectivity when only a LAN connection was available.
Resolved an issue with the customer client app crashing when the live camera feed button was clicked.
Resolved issues with gallery view
Resolved an issue with system information not being sent correctly on newer Android devices.
BeyondTrust Support
2.2.7-(59085)-Bomgar
APK
November 6, 2015
1.19 MB
Requires Android: Android 4.0.3+
Architecture: arm64-v8a, armeabi, armeabi-v7a, mips, mips64, x86, x86_64
Screen DPI: 120-480dpi
SHA1: 2332748d949ad36d034ef628a7c41836079e03f2
Size: 1.19 MB
What's New:
With Bomgar inSight, customers can now use their mobile device's camera to stream live video during a support session. Optionally, a representative can draw annotations on a frame of the video while using inSight. Using Bomgar inSight, representatives can aid in troubleshooting more issues than ever before.
BeyondTrust Support
2.2.6-(57007)-Bomgar
APK
August 1, 2015
1.11 MB
Requires Android: Android 2.3.2+
Architecture: armeabi, armeabi-v7a
Screen DPI: 120-320dpi
SHA1: b78eb245753fa8ad345d35d876429308eec051d3
Size: 1.11 MB
What's New:
2.2.6
-Added view only screen-sharing support of any device running Android 5.x
-Added view only screen-sharing support of any device running Android 5.x
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