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About SamTrans
WHAT YOU CAN DO WITH THIS APP:
- Pay bus fare using your phone without having to carry cash or worry about exact change
- Buy and use fares instantly using a debit/credit card for a single fare or multiple fares for a group of riders. Mobile tickets must be used within thirty days
HOW IT WORKS
Tickets:
1. Go to Buy Tickets
2. Choose the mode of travel
3. Add tickets to cart
4. Checkout
5. Activate ticket when bus arrives
6. Show ticket to driver
COMMON QUESTIONS
How do I pay for my tickets in the SamTrans Mobile app?
-Debit or credit (American Express, Visa, MasterCard, and Discover) cards are accepted.
Can customers use a commuter debit card?
-Yes, provided you have funds in your account. If the card is denied, it will take three to five business days before the funding will appear back on your card.
If I am having a problem loading the application, who should I call?
-Please call customer service at 1-800-660-4287. All problems should be directed to customer service which is available: weekdays 7am – 7pm, weekends & holidays 8am – 5pm.
Do I need an internet connection to buy or use tickets?
-You will need an internet connection to buy and activate bus passes. However, if you save the purchased tickets in your device, you will not need to have internet connection to activate them.
IMPORTANT REMINDERS:
Don’t uninstall the SamTrans Mobile app or erase your phone while you have active tickets on it. This will cause you to lose your tickets. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection). Before uninstalling the app or resetting your phone move tickets to the cloud (See Frequently Asked Questions for info).
Activate your ticket right before boarding
Show your ticket to the driver upon boarding
Watch your battery level. You cannot board without showing your ticket.
SamTrans 4.93.0 Update
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: b450259ce5febf91109a1a049636145e3e1d76b3
Size: 26.66 MB
What's New:
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi, armeabi-v7a, mips, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 0f3a656fc7418026cca7a805ccfb1e89266263c8
Size: 35.84 MB
What's New:
New ticket history feature.
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi, armeabi-v7a, mips, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 6d5c39ec813eae416b13e20e15d6a6b6ea15ef34
Size: 42.32 MB
What's New:
Your location data is used only for trip planning purposes, we do not store or use the data without permission.
Requires Android: Android 5.0+
Architecture: armeabi, armeabi-v7a, mips, x86
Screen DPI: 120-640dpi
SHA1: f05adfdbf407fe0b6e424b178ad962a1a833966e
Size: 22.58 MB
What's New:
Package Name:
Category:
Update Date:
2023-10-19
Latest Version:
4.93.0
Need Update:
Available on:
Requirements:
Android 6.0+
Report: