Sobre IBM Technical Support

The IBM Technical Support mobile app lets you quickly and easily access key technical support content and functions for all your IBM software and hardware products.
You can use the app to:
- Expedite troubleshooting by searching for, viewing, and bookmarking technical support content like technotes, APARs, documentation, and Redbooks.
- View and update your software and hardware Service Request tickets whenever and wherever you need to.
- Play support videos from IBM technical support channels on YouTube.
- Find answers by exploring Q&A sites such as dW Answers and Stack Overflow.
- Monitor and manage your IBM systems that call home using the problem, heartbeat, inventory, and other information in the Call Home dashboard.
- Discover the best fixes for your system and email the fix orders using the Fix Level Recommendation Tool.
- Look up warranty information for hardware systems by scanning the bar code or entering the Machine Type/Serial Number.
- View Customer Support Plans for your products.
- Contact IBM, with location services assistance and tap-to-call.
Use the IBM Technical Support mobile app for quick, effective product technical support assistance from IBM.

Atualização de IBM Technical Support 3.3.0

This release improves search results for support content and how they are displayed. It also simplifies the sign in process, removing the need to sign in if you recently used the app.
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Versões Antigas Mais
IBM Technical Support
IBM Technical Support 3.3.0 APK
April 20, 2017 9.76 MB

Requires Android: Android 4.0+

Architecture: armeabi, armeabi-v7a, mips, x86

Screen DPI: 120-320dpi

SHA1: b7e35098e6a3ab979df8efc02b0b3422f49fc386

Size: 9.76 MB

What's New:

This release improves search results for support content and how they are displayed. It also simplifies the sign in process, removing the need to sign in if you recently used the app.
IBM Technical Support
IBM Technical Support 3.2.0 APK
December 15, 2016 9.75 MB

Requires Android: Android 2.3.4+

Architecture: armeabi, armeabi-v7a, mips, x86

Screen DPI: 120-320dpi

SHA1: 1d9a1c67c2174ee8b2b88428635d9b98abb6cb34

Size: 9.75 MB

What's New:

This release improves sign in to the Service Request ticketing area and fixes several bugs.
IBM Technical Support
IBM Technical Support 3.1.0 APK
October 11, 2016 9.76 MB

Requires Android: Android 2.3.4+

Architecture: armeabi, armeabi-v7a, mips, x86

Screen DPI: 120-320dpi

SHA1: e1df4d51ef325802cd02581f5f2f39ac43dd387b

Size: 9.76 MB

What's New:

The 3.1 release fixes several bugs and improves the Back button function. It also includes translation updates for French, German, Italian, Japanese, Korean, Portuguese, Spanish, and both simplified and traditional Chinese.
IBM Technical Support
IBM Technical Support 3.0.0 APK
August 5, 2016 9.74 MB

Requires Android: Android 2.3.4+

Architecture: armeabi, armeabi-v7a, mips, x86

Screen DPI: 120-320dpi

SHA1: 9be84a47a5ad2d9808bf1e66b786a1a4226852bc

Size: 9.74 MB

What's New:

The 3.0 release includes user experience updates, bug fixes, and these new features:

- App authentication to give you personalized content such as your Service Requests and the Call Home information for your systems.

- A Call Home dashboard for easy monitoring and management of your IBM systems that call home with problem, inventory, heartbeat, and other information.

Mais Informações

Data de Atualização:

Última Versão:

3.3.0

Solicite Atualização:

Enviar última versão

Requisitos:

Android 4.0+