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Frühere Versionen
ServiceDesk Plus MSP
5.9.2
APK
30. September 2024
35.38 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 10baac5b2193796d7d9bb446cc0c7ca1aaf59b6d
Size: 35.38 MB
What's New:
Version 5.9.2:
Security enhancements and compatible with 14820 build.
Security enhancements and compatible with 14820 build.
ServiceDesk Plus MSP
5.9.1
APK
21. August 2024
35.38 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 737cf8a82e2bc577e568930b261ed92f6297a788
Size: 35.38 MB
What's New:
Version 5.9.1:
1. Request Task Billing Worklog: This feature allows users to add billing worklogs to request tasks. It has been supported from server build 14810.
2. Worklog New Billing Fields: Users can now set billing status, mode and payment status from the mobile app. This feature has been supported from server build 14710.
3. The sign-off, set billability, and associate contract functionalities have been updated with V3 API from server build 14710.
4. App is compatible with Android 14.
1. Request Task Billing Worklog: This feature allows users to add billing worklogs to request tasks. It has been supported from server build 14810.
2. Worklog New Billing Fields: Users can now set billing status, mode and payment status from the mobile app. This feature has been supported from server build 14710.
3. The sign-off, set billability, and associate contract functionalities have been updated with V3 API from server build 14710.
4. App is compatible with Android 14.
ServiceDesk Plus MSP
5.9
APK
19. April 2024
24.89 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: b4032bfc2576c1df2674cba509a78ad6a4ab8e21
Size: 24.89 MB
ServiceDesk Plus MSP
5.7
APK
12. März 2024
14.95 MB
Requires Android: Android 5.0+
Screen DPI: 120-640dpi
SHA1: 3b18eb2458799269da9a1bb489a43f01507bcb64
Size: 14.95 MB
What's New:
Version 5.7:
1. Introducing FAFR Support from SDPMSP 14700: Administrators can effortlessly enable field and form rules by navigating to Admin Templates & Forms Field and Form Rules and selecting the "Enable Field and Form Rules for Mobile App" option. Scripts execution is not supported now.
2. Supported Priority matrix from SDPMSP 14700: Priority will be updated based on Urgency & Impact fields.
1. Introducing FAFR Support from SDPMSP 14700: Administrators can effortlessly enable field and form rules by navigating to Admin Templates & Forms Field and Form Rules and selecting the "Enable Field and Form Rules for Mobile App" option. Scripts execution is not supported now.
2. Supported Priority matrix from SDPMSP 14700: Priority will be updated based on Urgency & Impact fields.
ServiceDesk Plus MSP
5.6
APK
18. Oktober 2023
15.2 MB
Requires Android: Android 5.0+
Screen DPI: 120-640dpi
SHA1: ae8a3573ffe414b94a73a953f2164706f2f7db46
Size: 15.2 MB
What's New:
Version 5.6:
1. Supported Two Factor Authentication loginTFA from SDPMSP 14500
2. Reply templates supported from SDPMSP 14500
3. Issue ID - 21868: Add request, multi line description entered in mobile will be reflected in web.
4. Issue ID - 22226: Crash is fixed when technician approve the change.
1. Supported Two Factor Authentication loginTFA from SDPMSP 14500
2. Reply templates supported from SDPMSP 14500
3. Issue ID - 21868: Add request, multi line description entered in mobile will be reflected in web.
4. Issue ID - 22226: Crash is fixed when technician approve the change.
ServiceDesk Plus MSP
5.5.2
APK
7. September 2023
14.24 MB
Requires Android: Android 5.0+
Screen DPI: 120-640dpi
SHA1: 207cca7769402c2b45bc87f5b20bf52332f6d6c7
Size: 14.24 MB
What's New:
Version 5.5.2:
1. App is compatible with Android 12 & 13.
2. Media & Camera Permissions:
From Android 12, the app no longer requires separate media permissions. Instead, only the camera permission will be requested.
3. Push Notification Permission:
From Android 12, the app will ask for push notification permission. This suggests that the app is adapting to Android 12's permissions model, where apps need to explicitly request notification permissions to ensure user privacy and control.
1. App is compatible with Android 12 & 13.
2. Media & Camera Permissions:
From Android 12, the app no longer requires separate media permissions. Instead, only the camera permission will be requested.
3. Push Notification Permission:
From Android 12, the app will ask for push notification permission. This suggests that the app is adapting to Android 12's permissions model, where apps need to explicitly request notification permissions to ensure user privacy and control.
ServiceDesk Plus MSP
5.5.1
APK
10. August 2023
14.24 MB
Requires Android: Android 5.0+
Screen DPI: 120-640dpi
SHA1: 93355bca6cbf7ef0430093020e8020d2737a481f
Size: 14.24 MB
What's New:
Version 5.5.1:
Issues Fixed:
1. Issue ID- 21843: Getting account change restricted error in edit request page is fixed.
2. In Add/Edit request, if the assets got cleared invalid input error won't be displayed.
3. In Edit Request, respective site will be set instead of the first item in the list.
Issues Fixed:
1. Issue ID- 21843: Getting account change restricted error in edit request page is fixed.
2. In Add/Edit request, if the assets got cleared invalid input error won't be displayed.
3. In Edit Request, respective site will be set instead of the first item in the list.
ServiceDesk Plus MSP
5.5
APK
24. Juli 2023
14.24 MB
Requires Android: Android 5.0+
Screen DPI: 120-640dpi
SHA1: 0ada4f97f7c0240615d0e3ed4e1460a5ad70a7e4
Size: 14.24 MB
What's New:
Version 5.5:
1. Billing Work Log feature supported from MSP 14200
2. In Work Log, Billable and Include non-operational hours options supported from MSP 14200
3. Work Log Additional Cost supported from MSP 14200
4. Work Log Type search supported from MSP 13000
5. Work Log Contract Name search supported from MSP 14200
6. Fixed issues in request and approvals.
1. Billing Work Log feature supported from MSP 14200
2. In Work Log, Billable and Include non-operational hours options supported from MSP 14200
3. Work Log Additional Cost supported from MSP 14200
4. Work Log Type search supported from MSP 13000
5. Work Log Contract Name search supported from MSP 14200
6. Fixed issues in request and approvals.
ServiceDesk Plus MSP
5.4
APK
6. Juli 2023
14.14 MB
Requires Android: Android 5.0+
Screen DPI: 120-640dpi
SHA1: 3ab192f524f4557af2122968d4d239775ca7a7a9
Size: 14.14 MB
What's New:
Version 5.4:
1. Login via SAML Authentication with multiple IDPs supported from MSP 14200. Users can now authenticate using SAML for enhanced security and convenience.
2. SM-A-I417 - Implemented API functionality for searching and selecting approvers in the request add approval form.
3. Account field is added in add request page supported from MSP 14200.
4. Users can now add a description in add work log page.
5. Request Templates icons loading issue is fixed.
1. Login via SAML Authentication with multiple IDPs supported from MSP 14200. Users can now authenticate using SAML for enhanced security and convenience.
2. SM-A-I417 - Implemented API functionality for searching and selecting approvers in the request add approval form.
3. Account field is added in add request page supported from MSP 14200.
4. Users can now add a description in add work log page.
5. Request Templates icons loading issue is fixed.
ServiceDesk Plus MSP
5.3.2
APK
9. Mai 2023
12.16 MB
Requires Android: Android 5.0+
Screen DPI: 120-640dpi
SHA1: 2dbcd3da9683b89bb173c698f9c1aa1b930d4b94
Size: 12.16 MB
What's New:
Version 5.3.2:
1. This version is compatible with the sever build 14200
2. Minor bug fixes
1. This version is compatible with the sever build 14200
2. Minor bug fixes
ServiceDesk Plus MSP
5.3.1
APK
10. April 2023
12.16 MB
Requires Android: Android 5.0+
Screen DPI: 120-640dpi
SHA1: 0fe4e06ac3bb080323427969a57383b858cb2cb8
Size: 12.16 MB
What's New:
Version 5.3.1:
Issues Fixed:
1. Ux-365 - App is crashed on clicking request approvals
2. Ux-381 - App is crashed in Polish Language when editing a request.
3. Ux-366 - Provided tap to load more option in accounts list view.
4. Ux-367 - Html tags are showed in rich text format in worklog description
Issues Fixed:
1. Ux-365 - App is crashed on clicking request approvals
2. Ux-381 - App is crashed in Polish Language when editing a request.
3. Ux-366 - Provided tap to load more option in accounts list view.
4. Ux-367 - Html tags are showed in rich text format in worklog description
ServiceDesk Plus MSP
5.3
APK
3. Februar 2023
12.15 MB
Requires Android: Android 5.0+
Screen DPI: 120-640dpi
SHA1: 78c7a519aedc89e2794e1ef42f80d53c19ec6079
Size: 12.15 MB
What's New:
Version 5.3:
1. MSP 14000 compatible
2. Supporting multiple attachments in add request from MSP Server 10600
3. Supporting task list search from MSP Server 14000
4. Supporting task work logs from MSP Server 14000
1. MSP 14000 compatible
2. Supporting multiple attachments in add request from MSP Server 10600
3. Supporting task list search from MSP Server 14000
4. Supporting task work logs from MSP Server 14000
ServiceDesk Plus MSP
5.2.1
APK
30. Dezember 2022
12.11 MB
Requires Android: Android 5.0+
Screen DPI: 120-640dpi
SHA1: 5d62c4bb5af2419becd35ef512c1e012f673c8f3
Size: 12.11 MB
What's New:
Version 5.2.1
Issues Fixed:
1. MSPSDP-#19813: "Login failed because of incompatible mobile app Upgrade your mobile app and try again" issue is fixed.
2. In Add request, when click on search requester the app goes back to the request list view page issue is fixed.
Issues Fixed:
1. MSPSDP-#19813: "Login failed because of incompatible mobile app Upgrade your mobile app and try again" issue is fixed.
2. In Add request, when click on search requester the app goes back to the request list view page issue is fixed.
ServiceDesk Plus MSP
5.2
APK
8. Dezember 2022
12.11 MB
Requires Android: Android 5.0+
Screen DPI: 120-640dpi
SHA1: b442f7e9a363e07338a196b96b98339b1725a811
Size: 12.11 MB
What's New:
Version 5.2:
1. If we mandate status change comment in web, user can able to change the status in mobile app.
2. Options to view conversations and notes in Request Approvals.
3. In Change Approvals, Roles and CAB members are shown.
4. Issue Fxed MSPSDP- #19400: Technician's location is not getting updated
5. If the user roles are changed logout dialog will be shown.
6. Associate contract option enabled for expired and inactive contracts in request.
1. If we mandate status change comment in web, user can able to change the status in mobile app.
2. Options to view conversations and notes in Request Approvals.
3. In Change Approvals, Roles and CAB members are shown.
4. Issue Fxed MSPSDP- #19400: Technician's location is not getting updated
5. If the user roles are changed logout dialog will be shown.
6. Associate contract option enabled for expired and inactive contracts in request.
ServiceDesk Plus MSP
5.1.1
APK
16. November 2022
12.06 MB
Requires Android: Android 5.0+
Screen DPI: 120-640dpi
SHA1: bae3443cbbf8444dd3173e34f7ea9b99c55c48d0
Size: 12.06 MB
What's New:
Version 5.1.1:
Issues Fixed:
1. Default site selection issue while adding a request.
2. The requester's site will be updated once the requester is selected.
Issues Fixed:
1. Default site selection issue while adding a request.
2. The requester's site will be updated once the requester is selected.
ServiceDesk Plus MSP
5.1
APK
31. Oktober 2022
12.06 MB
Requires Android: Android 5.0+
Screen DPI: 120-640dpi
SHA1: 3598d471e952d46340d4cbea8d7787d2e370541d
Size: 12.06 MB
What's New:
V5.1:
1. Login Captcha supported from MSP 13000
2. Supported Associate Contract feature
3. Can view Contract Details in Request & Account details page
4. My Pending Approvals tab added in the navigation bar to show the pending approvals(Supported from MSP 10604)
5. Multi Level Approvals supported in Request module(Supported from MSP 13000)
6. You can now take actions on Request and Change approvals(Supported from MSP 10604)
1. Login Captcha supported from MSP 13000
2. Supported Associate Contract feature
3. Can view Contract Details in Request & Account details page
4. My Pending Approvals tab added in the navigation bar to show the pending approvals(Supported from MSP 10604)
5. Multi Level Approvals supported in Request module(Supported from MSP 13000)
6. You can now take actions on Request and Change approvals(Supported from MSP 10604)
ServiceDesk Plus MSP
5.0.1
APK
11. August 2022
11.24 MB
Requires Android: Android 5.0+
Screen DPI: 120-640dpi
SHA1: 9efd7a9a92fb65750e0992afe871c20a5e7dd7b4
Size: 11.24 MB
What's New:
Version 5.0.1:
Issue fixed SD-19018 - Could not connect server error throws when changing to
other languages.
Issue fixed SD-19018 - Could not connect server error throws when changing to
other languages.
ServiceDesk Plus MSP
5.0
APK
17. Juni 2022
11.21 MB
Requires Android: Android 5.0+
Screen DPI: 120-640dpi
SHA1: 61e5d935497ef3618b172c9d027b84b5857f4656
Size: 11.21 MB
What's New:
Version 5.0:
1. Login via V3 API is supported from build number 10604 for the following login methods: Local Authentication, Active Directory Authentication, and LDAP Authentication.
2. Support for Add, Edit Request template from build number 10604.
3. Adding Requests using Templates are available from build number 10604.
4. New V3 API changes added for Request module from build number 10604.
5. Minor bug fixes.
1. Login via V3 API is supported from build number 10604 for the following login methods: Local Authentication, Active Directory Authentication, and LDAP Authentication.
2. Support for Add, Edit Request template from build number 10604.
3. Adding Requests using Templates are available from build number 10604.
4. New V3 API changes added for Request module from build number 10604.
5. Minor bug fixes.
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