About Support
HiCare provides you with common online services including customer services, issue feedback, user guides, service centers and self-service. HiCare aims to offer a one-stop shop for after-sales services in order to quickly identify and resolve any issues you encounter.
1. Service centers
Search for the addresses and numbers of your local service centers.
2. Hotline numbers
Search for your local hotline numbers and working hours.
3. Warranty policy
Search for Huawei’s after-sales warranty policy in your region.
4. Manuals
Provide you with a user manual that contains comprehensive function descriptions.
5. Forum
Provide you a place where you can communicate with other local phone users.
6. Warranty status
You can check the device warranty information.
7. Accessories price
You can query screen, motherboard, camera and other accessories prices.
Support 10.1.3.309 Update
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 120-640dpi
SHA1: 016a7d51b562ea520603c2169f6fd36fc47947e1
Size: 26.46 MB
What's New:
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 120-640dpi
SHA1: ba53fba065187f90761fdce5b365b683b40a48a4
Size: 26 MB
What's New:
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 120-640dpi
SHA1: 993f42887b49b3c986ee42183e4fa8b1c20e5287
Size: 27.65 MB
What's New:
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 120-640dpi
SHA1: 617621bcfca4547d127b92a2e7c54d3bb3567f25
Size: 23.37 MB
What's New:
Package Name:
Update Date:
2020-03-10
Latest Version:
10.1.3.309
Need Update:
Requirements:
Android 6.0+
Report: