Jitbit Helpdesk

Jitbit Helpdesk

Android-client per il sistema di bigliettazione Jitbit Hepdesk.

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Versioni Precedenti

Jitbit Helpdesk
Jitbit Helpdesk 4.11.2 APK
June 15, 2024 11.06 MB

Requires Android: Android 5.1+

Screen DPI: 120-640dpi

SHA1: 3317d768ce19db2f972f6e2d3e112784d051e50c

Size: 11.06 MB

What's New:

Login bug fixes
Jitbit Helpdesk
Jitbit Helpdesk 4.11 XAPK APKs
June 1, 2024 8.04 MB

Requires Android: Android 5.1+

Screen DPI: 160-640dpi

SHA1: 021147ea9587551d6bbc4b9d08396885be424023

Size: 8.04 MB

What's New:

Bug fixes and improvements
Jitbit Helpdesk
Jitbit Helpdesk 4.10 APK
May 26, 2024 10.82 MB

Requires Android: Android 5.1+

Screen DPI: 120-640dpi

SHA1: 6836ddc93637c74afdad7f50dd3b57350915130b

Size: 10.82 MB

What's New:

* Add support for Multiselect dropdown custom field type
* Fixed long tech names when picking an assignee
* Fixed user lookup
* A lot of design fixes
* Fixed opening the ticket link in the system browser
* Support for line breaks in non-HTML signatures and greetings
Jitbit Helpdesk
Jitbit Helpdesk 4.9 APK
September 10, 2023 10.8 MB

Requires Android: Android 5.1+

Screen DPI: 120-640dpi

SHA1: 3b8e26265053d767a87b802ffd3ad1b2a6c2dc84

Size: 10.8 MB

What's New:

Bug and design fixes
Jitbit Helpdesk
Jitbit Helpdesk 4.9 XAPK APKs
September 11, 2023 7.79 MB

Requires Android: Android 5.1+

Screen DPI: 160-640dpi

SHA1: 21a05a178630a77bc121a14e9fe40f2cc8c3bedd

Size: 7.79 MB

What's New:

Bug and design fixes
Jitbit Helpdesk
Jitbit Helpdesk 4.8.2 XAPK APKs
August 4, 2023 7.79 MB

Requires Android: Android 5.1+

Screen DPI: 160-640dpi

SHA1: 94673eb70726eb7a29f43288cbfa1485349404a6

Size: 7.79 MB

What's New:

Bug fixes
Jitbit Helpdesk
Jitbit Helpdesk 4.8 APK
July 11, 2023 10.8 MB

Requires Android: Android 5.1+

Screen DPI: 120-640dpi

SHA1: 549111baff4a9a081b66160e908db85e045e0257

Size: 10.8 MB

What's New:

* Rich text editor when writing a reply or a new ticket
* New login flow
* Bug fixes
Jitbit Helpdesk
Jitbit Helpdesk 4.7 APK
May 18, 2023 10.73 MB

Requires Android: Android 5.1+

Screen DPI: 120-640dpi

SHA1: e8b2eccead3201c27c8eecc40d745f80edff5504

Size: 10.73 MB

What's New:

Bug fixes
Jitbit Helpdesk
Jitbit Helpdesk 4.7 XAPK APKs
June 2, 2023 7.72 MB

Requires Android: Android 5.1+

Screen DPI: 160-640dpi

SHA1: b374ccf153fba1aecc556f867447c6e113f462d3

Size: 7.72 MB

What's New:

Bug fixes
Jitbit Helpdesk
Jitbit Helpdesk 4.6 APK
May 17, 2023 10.09 MB

Requires Android: Android 5.1+

Screen DPI: 160-640dpi

SHA1: 65a6fb7863176d857a6fae76f2ee53d07fcd9e6f

Size: 10.09 MB

What's New:

* New login flow
* Performance improvements
Jitbit Helpdesk
Jitbit Helpdesk 4.5.1 XAPK APKs
March 29, 2023 7.29 MB

Requires Android: Android 5.1+

Screen DPI: 160-640dpi

SHA1: d2398b5fdaf586040921ed95afdf68569e231c5c

Size: 7.29 MB

What's New:

* Fixed editing text custom field in the ticket details
* Fixed editing selection combo custom fields in the ticket details and when creating a new ticket
Jitbit Helpdesk
Jitbit Helpdesk 4.4 APK
February 2, 2023 10.26 MB

Requires Android: Android 5.1+

Screen DPI: 160-640dpi

SHA1: 8f4ec4c88429e754557f447ba6eec491f94bf221

Size: 10.26 MB

What's New:

* Fully featured ticket filter
* Added support for "top announcement bar" and "new ticket note" settings
* Pre-select the new ticket category according to the settings
* Hide "mark as spam" and "delete" for non-techs
* Fixed a bug with new comments no appearing and not refreshing
* Fixed canned responses
* Hide subscribers after posting a comment
Jitbit Helpdesk
Jitbit Helpdesk 4.3 XAPK APKs
December 13, 2022 10.68 MB

Requires Android: Android 5.1+

Screen DPI: 160-640dpi

SHA1: 8742f4d21fe8a5a6e7807200e2551d6360049db9

Size: 10.68 MB

What's New:

Bug fixes
Jitbit Helpdesk
Jitbit Helpdesk 4.2 XAPK APKs
August 22, 2022 6.99 MB

Requires Android: Android 5.1+

Screen DPI: 160-640dpi

SHA1: d683cce2967809f026f5a5a26f22fde0e7da122f

Size: 6.99 MB

What's New:

* Fixed multiple issues with image and file downloads and caching
* Fixed android push notifications
* Fixed real-time refresh putting tickets in incorrect places
* Infinite scroll instead of an ugly "more" button
* Getting 50 ticket instead of 20 by default
* Fixed not refreshing tickets after a period of inactivity
* Fixed the glitchy pull-to-refresh on the ticket list
Jitbit Helpdesk
Jitbit Helpdesk 4.1 APK
August 3, 2022 9.9 MB

Requires Android: Android 5.1+

Screen DPI: 160-640dpi

SHA1: 28dd91c13a969ceccb4de6d7a0fa3925c30438c2

Size: 9.9 MB

What's New:

* Show attachments along with file sizes in replies and tickets (not just on the ticket details page)
* Ability to sort tickets
* Full subscribers management: see ticket subscribers, add and remove them, select recipients for your replies
* Stable real-time updates in the ticket list and ticket view - no need to manually refresh
* Fixed new comment textbox capitalization behaviour
* Showing ticket integration data in ticket details
* Support for default values in custom field dropdowns
Jitbit Helpdesk
Jitbit Helpdesk 4.1 XAPK APKs
August 1, 2022 6.97 MB

Requires Android: Android 5.1+

Screen DPI: 160-640dpi

SHA1: 091fec62c8385e1e4e9b6536015ca07994cd7db7

Size: 6.97 MB

What's New:

* Show attachments along with file sizes in replies and tickets (not just on the ticket details page)
* Ability to sort tickets
* Full subscribers management: see ticket subscribers, add and remove them, select recipients for your replies
* Stable real-time updates in the ticket list and ticket view - no need to manually refresh
* Fixed new comment textbox capitalization behaviour
* Showing ticket integration data in ticket details
* Support for default values in custom field dropdowns
Jitbit Helpdesk
Jitbit Helpdesk 4 XAPK APKs
July 16, 2022 6.4 MB

Requires Android: Android 5.0+

Screen DPI: 160-640dpi

SHA1: 48c5060a59d5d9563f8de9e4fa1de83211edd9d9

Size: 6.4 MB

What's New:

* Refreshed design: new colours and layouts.
* 30% better performance and lower bundle size
* Show actual ticket counts instead of "20+"
* Check mandatory custom fields when submitting new tickets
* Updated icon
* Fixed the image viewer
* Fixed opening files (pdfs, etc)
* Other bug fixes
Jitbit Helpdesk
Jitbit Helpdesk 3.8.2 APK
March 19, 2022 5.77 MB

Requires Android: Android 5.0+

Screen DPI: 160-640dpi

SHA1: d98a1f530aa9a5fc4c9366d9e1e42ec3538b9f48

Size: 5.77 MB

What's New:

Bug fixes
Jitbit Helpdesk
Jitbit Helpdesk 3.8.1 APK
February 16, 2022 5.79 MB

Requires Android: Android 5.0+

Screen DPI: 160-640dpi

SHA1: b53aea37ed8eeab26ada78138f720acc7211dd72

Size: 5.79 MB

What's New:

Ticket assignee fix
Jitbit Helpdesk
Jitbit Helpdesk 3.8.1 XAPK APKs
February 16, 2022 5.43 MB

Requires Android: Android 5.0+

Screen DPI: 160-640dpi

SHA1: dffde054a69140195c3924a8e4ffbf51731b0dc9

Size: 5.43 MB

What's New:

Ticket assignee fix
Jitbit Helpdesk
Jitbit Helpdesk 3.8 APK
December 20, 2021 5.79 MB

Requires Android: Android 5.0+

Screen DPI: 160-640dpi

SHA1: 6ebdd9d0e266527e4bfaead44f1b3144bb597872

Size: 5.79 MB

What's New:

* Fixed "Login with Google"
* Fixed comment bar styling in the light theme
* Added loading indicator when creating a ticket
* Fixed autogrow textarea on new ticket text area
* Fixed opening a new ticket from a push notification
Jitbit Helpdesk
Jitbit Helpdesk 3.7.2 XAPK APKs
September 7, 2021 5.41 MB

Requires Android: Android 5.0+

Screen DPI: 160-640dpi

SHA1: 1c19b8062e4457278ebbdc41a823457e97e0c628

Size: 5.41 MB

What's New:

Fixed login with Google
Jitbit Helpdesk
Jitbit Helpdesk 3.6 XAPK APKs
July 26, 2021 10.03 MB

Requires Android: Android 5.0+

Screen DPI: 160-640dpi

SHA1: 8d839db30c58c1250716221a15324679b9ab06c3

Size: 10.03 MB

What's New:

* Much faster performance and lower app size
* Added an ability to edit custom fields on the ticket details screen
* Tuned font sizes on the main ticket view
* Fixed a bug where settings were not persistent between the sessions
* Added "share" to the ticket options popover
* Fixed a ticket refresh bug after the first login
* Fixed logging out
* Improved load time - splash screen now hides much faster
* Pre-select "normal" priority on the new ticket screen
Jitbit Helpdesk
Jitbit Helpdesk 3.4 XAPK APKs
November 17, 2020 4.73 MB

Requires Android: Android 5.0+

Screen DPI: 160-640dpi

SHA1: 13a4db03082396d587bce57edbdd6515e103c33f

Size: 4.73 MB

What's New:

A big update with a lot of bug fixes and improvements
Jitbit Helpdesk
Jitbit Helpdesk 3.2.2 APK
February 18, 2020 9.63 MB

Requires Android: Android 8.0+

Screen DPI: 120-640dpi

SHA1: 89b102fbb5c35f10f04ba89ff0a149ddeb48fd85

Size: 9.63 MB

What's New:

Put cursor in between the greeting and the signature
Jitbit Helpdesk
Jitbit Helpdesk 3.2.1 APK
August 12, 2019 9.64 MB

Requires Android: Android 8.0+

Screen DPI: 120-640dpi

SHA1: 50fb64cad2bb95a0276df1d37d0cdc50fefa4f48

Size: 9.64 MB

What's New:

Bug fixes
Jitbit Helpdesk
Jitbit Helpdesk 3.2 APK
August 1, 2019 9.64 MB

Requires Android: Android 8.0+

Screen DPI: 120-640dpi

SHA1: fb10446ebab50a42672873af016cd3fbb9f1a10d

Size: 9.64 MB

What's New:

Multiple fixes
Jitbit Helpdesk
Jitbit Helpdesk 3.1 APK
June 22, 2019 5.57 MB

Requires Android: Android 4.4+

Screen DPI: 120-640dpi

SHA1: ad1f2d615ffc4f94553723fd1e83f81810d358fd

Size: 5.57 MB

What's New:

Fixed the login issue with two-factor auth enabled
Jitbit Helpdesk
Jitbit Helpdesk 2.12 APK
January 22, 2019 6.89 MB

Requires Android: Android 4.4+

Screen DPI: 120-640dpi

SHA1: 5e8ee221ae18e4658a7c5d495507a62f9e774662

Size: 6.89 MB

What's New:

* Support for setting up an unlock code to enter the app
Jitbit Helpdesk
Jitbit Helpdesk 2.11 APK
December 8, 2018 6.89 MB

Requires Android: Android 4.4+

Screen DPI: 120-640dpi

SHA1: a433c741213604bf306d7dd38f9bfd89a66e02c7

Size: 6.89 MB

What's New:

* Bug fixes
* Support for upcoming Helpdesk fixes
Jitbit Helpdesk
Jitbit Helpdesk 2.10 APK
September 26, 2018 6.39 MB

Requires Android: Android 4.4+

Screen DPI: 120-640dpi

SHA1: bfa22242a70a52c007a56823ac478b3ac7d7e4fe

Size: 6.39 MB

What's New:

* Support for two-factor authentication, SAML, Google and other third party login methods
* New UI icons
* Slight new reply page redesign
* Fixes for reply rendering issues
* Fixed wrongly colored strips in ticket replies
* Fixed occasional formatting issues (visible HTML tags, etc.)
Jitbit Helpdesk
Jitbit Helpdesk 2.8 APK
June 20, 2018 6.22 MB

Requires Android: Android 4.4+

Screen DPI: 120-640dpi

SHA1: cb406f9f12041295400db95ea1f444e95dab3241

Size: 6.22 MB

What's New:

* Ticket list and ticket page now update in real time
* Tapping on a push notification finally opens the ticket
* Ticket page redesign
* More reliable push notifications
* Better performance across the app
Jitbit Helpdesk
Jitbit Helpdesk 2.6 APK
November 9, 2017 7.18 MB

Requires Android: Android 4.1+

Architecture: arm64-v8a, armeabi, armeabi-v7a, x86, x86_64

Screen DPI: 120-640dpi

SHA1: b8353ed26bfdccdf88b1cb4c3acf5e8ccddfbf9f

Size: 7.18 MB

What's New:

* Made navigation on the main screen easier - filters and search are now in the side menu
* Added an ability to insert links to KB articles into replies
* Fixed a bunch of networking errors
* Other bug fixes
Jitbit Helpdesk
Jitbit Helpdesk 2.5 APK
August 28, 2017 7.11 MB

Requires Android: Android 4.1+

Architecture: arm64-v8a, armeabi, armeabi-v7a, x86, x86_64

Screen DPI: 120-640dpi

SHA1: 3c1f6fad6b4a80c92a7cb4e629b85f6bde171da0

Size: 7.11 MB

What's New:

* Showing ticket count in the nav bar on top
* Various bug fixes