Jitbit Helpdesk
5.2 6
v4.11.2 by Jitbit
Editor's Review
Ticketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.About Jitbit Helpdesk
Jitbit Helpdesk (Package Name: com.jitbit.helpdesk2) is developed by Jitbit and the latest version of Jitbit Helpdesk 4.11.2 was updated on June 4, 2024. Jitbit Helpdesk is in the category of Business with the feature Customer support and Knowledge base, etc. You can check all apps from the developer of Jitbit Helpdesk and find 200 alternative apps to Jitbit Helpdesk on Android. Currently this app is for free. This app can be downloaded on Android 5.1+ on APKPure.fo or Google Play. All APK/XAPK files on APKPure.fo are original and 100% safe with fast download.
Jitbit Helpdesk for Android allows you to access your account in Jitbit Helpdesk software from your mobile device. (Jitbit Helpdesk is a customer support ticketing software system)
Features include:
*Viewing unanswered, unclosed or all support tickets
*Viewing basic details and replies of individual tickets
*Posting replies for everyone or for techs only
*Changing tickets status and other details
*Viewing attached images
*Using canned responses and more...
Some of the features of the new app:
* Almost the entire backend code has been rewritten to make the app faster with less bugs
* The app should be way faster and smoother than the old one, especially on older devices
* Push notifications for new tickets
* Jitbit Helpdesk hosted customers are now forced to use secure connections (https)
* External links should now be opened properly in the system browser
* Other bugs and performance fixes
Features include:
*Viewing unanswered, unclosed or all support tickets
*Viewing basic details and replies of individual tickets
*Posting replies for everyone or for techs only
*Changing tickets status and other details
*Viewing attached images
*Using canned responses and more...
Some of the features of the new app:
* Almost the entire backend code has been rewritten to make the app faster with less bugs
* The app should be way faster and smoother than the old one, especially on older devices
* Push notifications for new tickets
* Jitbit Helpdesk hosted customers are now forced to use secure connections (https)
* External links should now be opened properly in the system browser
* Other bugs and performance fixes
Jitbit Helpdesk 4.11.2 Update
Login bug fixes
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Jitbit Helpdesk Features
Previous Versions
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Requires Android: Android 5.1+
Screen DPI: 120-640dpi
SHA1: 3317d768ce19db2f972f6e2d3e112784d051e50c
Size: 11.06 MB
What's New:
Login bug fixes
Requires Android: Android 5.1+
Screen DPI: 160-640dpi
SHA1: 021147ea9587551d6bbc4b9d08396885be424023
Size: 8.04 MB
What's New:
Bug fixes and improvements
Requires Android: Android 5.1+
Screen DPI: 120-640dpi
SHA1: 6836ddc93637c74afdad7f50dd3b57350915130b
Size: 10.82 MB
What's New:
* Add support for Multiselect dropdown custom field type
* Fixed long tech names when picking an assignee
* Fixed user lookup
* A lot of design fixes
* Fixed opening the ticket link in the system browser
* Support for line breaks in non-HTML signatures and greetings
* Fixed long tech names when picking an assignee
* Fixed user lookup
* A lot of design fixes
* Fixed opening the ticket link in the system browser
* Support for line breaks in non-HTML signatures and greetings
Requires Android: Android 5.1+
Screen DPI: 120-640dpi
SHA1: 3b8e26265053d767a87b802ffd3ad1b2a6c2dc84
Size: 10.8 MB
What's New:
Bug and design fixes
More Information
Package Name:
Update Date:
2024-06-04
Latest Version:
4.11.2
Need Update:
Available on:
Requirements:
Android 5.1+
Report:
Safe to Download
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