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About Securus Mobile
The app provides the following features to easily setup and manage our incarcerated connection services:
• Create a Securus Online account (required for app and website access)
• Change password and 4 digit PIN
• Setup security questions for easy password reset
Video Connect®
• Enroll in Video Connect, schedule a video session with an incarcerated individual remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Connect.
• Access and view your upcoming scheduled video sessions
• Sync details of upcoming video sessions with your calendar
• Receive notifications for upcoming video sessions
• Manage photos for identification, view transaction history and manage credit/debit cards
• Test Wi-Fi/cellular connection to determine quality of Video Connect
*For best results and to reduce echo, use a headset or ear buds with microphone for Video Connect
Prepaid Calling Account Management for You
AdvanceConnect – fund this account to receive calls to the phone numbers you choose from your contact. You can:
• Enroll and add funds to AdvanceConnect account to always be ready for a call
• See available funds
• Add or change phone numbers that can receive calls
• View call details and transaction summary
• View the last call attempt to a number
• Block or unblock calls
• Enroll in AutoPay or TextPay
• Update or change credit/debit card information
Securus Debit – deposit funds to this account for your contact to use for:
• Calling any number they choose
• Purchase music, games and movies for their tablet
• Schedule and pay for a Video Connect session
• Purchase stamps to send eMessages and eCards
Feature availability varies by facility
Messaging Services
eMessaging™
• Sign up, purchase ‘stamps’
• Send and receive messages
• Send and receive eCards - digital greeting cards to encourage and uplift
• Attach photos to messages
• Snap n’ Send™ - Snap a selfie or choose from your gallery to send a photo to your contact
• Multiple attachments – attach up to 5 eCards and photos to your message
• Transfer stamps to your contact or prepay for them to reply
• Send a 30 second VideoGram
Feature availability varies by facility
Securus Text Connect - allows real-time two-way short message communication between you and an incarcerated individual using the Securus app.
• You purchase a package of ‘Connects’ at an incarcerated’s facility and begin sending text messages through the Securus app
• The incarcerated can reply using your Connects and you will receive an app notification of incoming texts
• You can setup an automatic re-purchase of your Connects package when your balance gets low (called Recharge)
• Connects are purchased on a per-facility basis and can be used to text only incarcerated individuals located at that facility
• Digital greeting cards, called ‘eCards’, can be sent to an incarcerated individual with a text message
• Low balance alerts via email can be setup by you to always have funds to continue text messaging
Securus Mobile 3.76.0 (build 7) Update
Improvements to Securus Text Connect.
Requires Android: Android 10.0+
Architecture: arm64-v8a
Screen DPI: 160-480dpi
SHA1: 845f864b187176a8308b368b948dff2be5fd2811
Size: 48.17 MB
What's New:
Improvements to Securus Text Connect.
Requires Android: Android 9.0+
Architecture: arm64-v8a
Screen DPI: 160-480dpi
SHA1: 3046fd7c8dcad6288f9788fea4a1348f0a5e951f
Size: 49.45 MB
What's New:
Requires Android: Android 9.0+
Architecture: arm64-v8a
Screen DPI: 160-480dpi
SHA1: 300f658f1991113202424c7c129d09770e905744
Size: 27.59 MB
What's New:
Bug fixes and improvements.
Requires Android: Android 9.0+
Architecture: arm64-v8a
Screen DPI: 160-480dpi
SHA1: c0d9eee95de4d8818f1b818fcde4906722d4387c
Size: 27.59 MB
What's New:
Bug fixes and improvements.
Package Name:
Category:
Update Date:
2024-11-21
Latest Version:
3.76.0 (build 7)
Need Update:
Available on:
Requirements:
Android 10.0+
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