Enterprise Service Management

Enterprise Service Management

This ESM app is the mobile version of OpenText Service Management Automation.

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Previous Versions

Enterprise Service Management
Enterprise Service Management 24.4.0 XAPK APKs
October 2, 2024 38.53 MB
Variant
Arch
Version
DPI
arm64-v8a
Android 10.0+
nodpi
armeabi-v7a
Android 10.0+
nodpi
Enterprise Service Management
Enterprise Service Management 24.3.0 XAPK APKs
July 2, 2024 37.97 MB
Variant
Arch
Version
DPI
arm64-v8a
Android 10.0+
nodpi
armeabi-v7a
Android 10.0+
nodpi
Enterprise Service Management
Enterprise Service Management 24.2.0 XAPK APKs
April 17, 2024 37.83 MB

Requires Android: Android 10.0+

Architecture: armeabi-v7a

Screen DPI: nodpi

SHA1: 9ef9a656c02176af0d8c250d60b27396a7565bd6

Size: 37.83 MB

What's New:

- If the Allow screen capture on Android setting is enabled, Android users can take screenshots or record the screen when using the mobile app.
- Fixes some entity form issues.
Enterprise Service Management
Enterprise Service Management 24.1.2 XAPK APKs
March 4, 2024 37.78 MB

Requires Android: Android 10.0+

Architecture: armeabi-v7a

Screen DPI: nodpi

SHA1: 9c353818f599e2cf77402fe75cb14d7457db09bd

Size: 37.78 MB

What's New:

Fix the save failed issue when updating the comment of tickets in agent mode.
Enterprise Service Management
Enterprise Service Management 24.1.1 APK
February 27, 2024 22.18 MB

Requires Android: Android 10.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: f9bd8c391ea471dc38c03e793e4500aa35f8c714

Size: 22.18 MB

What's New:

fix classic VA issue
Enterprise Service Management
Enterprise Service Management 24.1.0 XAPK APKs
January 31, 2024 17.33 MB

Requires Android: Android 10.0+

Screen DPI: nodpi

SHA1: a35053f4523ce763f15592f992f32f31d2ccd32a

Size: 17.33 MB

What's New:

- The custom applications built in Studio are generally available in the mobile app.
In the Agent mode, the mobile app users can search for, view, and edit their records. In the Service Portal mode, the mobile app users can approve the custom application records.
- The Aviator capability is now available in the mobile app.
Enterprise Service Management
Enterprise Service Management 23.4.0 XAPK APKs
September 29, 2023 17.13 MB

Requires Android: Android 10.0+

Architecture: armeabi-v7a

Screen DPI: nodpi

SHA1: a8d676b70c7b467e36e5e2021a3f3b92d9c688db

Size: 17.13 MB

What's New:

- You can now view the public requests in the mobile app.
- You can view the requests that you are following in the mobile app.
- Now you can change the app language and view the version number from the Account page.
- The user interfaces of Android devices are now improved to align with the UI design for iOS devices.
Enterprise Service Management
Enterprise Service Management 2023.05.04 XAPK APKs
September 8, 2023 21.21 MB
Variant
Arch
Version
DPI
arm64-v8a
Android 9.0+
nodpi
armeabi-v7a
Android 9.0+
nodpi
Enterprise Service Management
Enterprise Service Management 2023.05.03 XAPK APKs
July 17, 2023 21.21 MB

Requires Android: Android 9.0+

Architecture: arm64-v8a

Screen DPI: nodpi

SHA1: 6a86163868c59cd926317c0a07c66e12a5fd49b2

Size: 21.21 MB

What's New:

1. Fix some rule applying issues.
2. Fix login issue.
Enterprise Service Management
Enterprise Service Management 2023.05.02 XAPK APKs
June 15, 2023 21.21 MB

Requires Android: Android 9.0+

Architecture: arm64-v8a

Screen DPI: nodpi

SHA1: 6472a193c4fadb8dd3334c25f936cbcf564ee530

Size: 21.21 MB

What's New:

Fixed the business rules issue when adding or editing solution in agent mode.
Enterprise Service Management
Enterprise Service Management 2023.05.01 APK
June 9, 2023 31.41 MB

Requires Android: Android 9.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: 65bcef5bdd1e4bdbd85ff91ce3eb65bc0ab0d8c7

Size: 31.41 MB

What's New:

Support BYOA approvals in Portal Mobile.
Enterprise Service Management
Enterprise Service Management 2023.05.00 APK
May 20, 2023 31.41 MB

Requires Android: Android 9.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: 71681f71639d23f34e90b8ef6e2d5e5b5c4d786b

Size: 31.41 MB

What's New:

- The News module is displayed under the search bar. You can: Tap the News card to view details; Swipe left or right to view the next or previous news card; tap the news icon next to the search bar to view the full news list.
- If you defined a Hide tab rule, the rule is also applied to the records when you use the mobile app.
Enterprise Service Management
Enterprise Service Management 2023.02.03 XAPK APKs
April 17, 2023 18.54 MB
Variant
Arch
Version
DPI
arm64-v8a
Android 8.0+
nodpi
armeabi-v7a
Android 8.0+
nodpi
Enterprise Service Management
Enterprise Service Management 2023.02.02 XAPK APKs
March 24, 2023 18.53 MB
Variant
Arch
Version
DPI
arm64-v8a
Android 8.0+
nodpi
armeabi-v7a
Android 8.0+
nodpi
Enterprise Service Management
Enterprise Service Management 2023.02.01 XAPK APKs
March 10, 2023 18.52 MB
Variant
Arch
Version
DPI
arm64-v8a
Android 8.0+
nodpi
armeabi-v7a
Android 8.0+
nodpi
Enterprise Service Management
Enterprise Service Management 2023.02.00 APK
February 12, 2023 31.38 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: 3d7dce8e733158e2203d6832b7343dfee5f7e26a

Size: 31.38 MB

Enterprise Service Management
Enterprise Service Management 2023.02.00 XAPK APKs
February 15, 2023 18.46 MB
Variant
Arch
Version
DPI
arm64-v8a
Android 8.0+
nodpi
armeabi-v7a
Android 8.0+
nodpi
Enterprise Service Management
Enterprise Service Management 2022.11.04 APK
December 27, 2022 30.69 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: 5b3c5169e832b6c0efb082af3be3fcee636a6a10

Size: 30.69 MB

What's New:

Fix some rendering rule issues.
Enterprise Service Management
Enterprise Service Management 2022.11.04 XAPK APKs
January 1, 2023 17.78 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a

Screen DPI: nodpi

SHA1: a0cf5d8da5c40b1e81d1b85324de4eb67ef2a68c

Size: 17.78 MB

What's New:

Fix some rendering rule issues.
Enterprise Service Management
Enterprise Service Management 2022.11.01 APK
November 18, 2022 30.66 MB

Requires Android: Android 8.0+

Screen DPI: nodpi

SHA1: 4edcb71131f749d1f859a5ee30cf1c055573ea8e

Size: 30.66 MB

What's New:

Fix localization issue in WebView scenario