Desk.com
7.2 14
v2.1.3 by Salesforce.com, inc.
About Desk
Desk (Package Name: com.desk.android) is developed by Salesforce.com, inc. and the latest version of Desk.com 2.1.3 was updated on July 27, 2018. Desk.com is in the category of Business. You can check all apps from the developer of Desk.com and find 198 alternative apps to Desk.com on Android. Currently this app is for free. This app can be downloaded on Android 4.1+ on APKPure.fo or Google Play. All APK/XAPK files on APKPure.fo are original and 100% safe with fast download.
Whether you're on the road or just in the conference room, the Desk.com mobile app will help you stay on top of customer issues, collaborate with your team, and track and quickly respond to cases. It's that easy and it's always safe and secure.
Use this app from your Android phone or tablet and never lose touch with your customers, even when you’re on the go. (The Desk.com mobile app is also available for iOS.)
Features:
• Use Desk.com on your Android phone or tablet
• Automatically sync with your Desk.com site
• Reply to and resolve customer requests
• Search across cases by keyword, customer name, or case ID
• View all of your customer inquiries
• Check in on your support queues
• Add internal notes for only colleagues to see
• Add quick replies and actions (macros) to cases
• Set case status and priority
• Assign cases to agents and groups
• See detailed customer and company information
• Find out about new cases with push notifications
Use this app from your Android phone or tablet and never lose touch with your customers, even when you’re on the go. (The Desk.com mobile app is also available for iOS.)
Features:
• Use Desk.com on your Android phone or tablet
• Automatically sync with your Desk.com site
• Reply to and resolve customer requests
• Search across cases by keyword, customer name, or case ID
• View all of your customer inquiries
• Check in on your support queues
• Add internal notes for only colleagues to see
• Add quick replies and actions (macros) to cases
• Set case status and priority
• Assign cases to agents and groups
• See detailed customer and company information
• Find out about new cases with push notifications
Desk 2.1.3 Update
We fixed a bug causing macros with replies not to execute successfully.
Read More
Desk Features
Previous Versions
More
Requires Android: Android 4.1+
Screen DPI: nodpi
SHA1: 661d62bc9b8843f486028e267a9b4dc31a24ad1d
Size: 5.26 MB
What's New:
We fixed a bug causing macros with replies not to execute successfully.
Requires Android: Android 4.1+
Screen DPI: nodpi
SHA1: e77cd5bacc27afc4e0ba2c8931dba3589850a02c
Size: 5.26 MB
What's New:
We've fixed the bug which was causing the app not to load properly.
Requires Android: Android 4.1+
Screen DPI: nodpi
SHA1: 8117603f068c372b8b1ded42f34a86307ecd5dc6
Size: 5.3 MB
What's New:
We've removed the left navigation menu for a more streamlined experience including a universal search feature. Search once and find cases, customers and companies! We've also updated the settings screen to make toggling your notification settings much easier! We know that not everyone speaks English, so we've added more localized strings as well.
Requires Android: Android 4.1+
Screen DPI: nodpi
SHA1: d16dc9a23c603167e730221a7094326fe7b80f9d
Size: 5.3 MB
What's New:
We've removed the left navigation menu for a more streamlined experience including a universal search feature. Search once and find cases, customers and companies! We've also updated the settings screen to make toggling your notification settings much easier! We know that not everyone speaks english, so we've added more localized strings as well.
More Information
Package Name:
Update Date:
2018-07-27
Latest Version:
2.1.3
Need Update:
Available on:
Requirements:
Android 4.1+
Report:
Safe to Download
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