Freshservice
145 TRUSTED APP
v7.13.6 by Freshworks Inc
Editor's Review
Freshservice is an online ITIL service desk with a fresh twist.
About Freshservice
Freshservice (Package Name: com.freshservice.helpdesk) is developed by Freshworks Inc and the latest version of Freshservice 7.13.6 was updated on September 9, 2024. Freshservice is in the category of Business with the feature Helpdesk ticketing and Incident management, etc. You can check all apps from the developer of Freshservice and find 200 alternative apps to Freshservice on Android. Currently this app is for free. This app can be downloaded on Android 5.0+ on APKPure.fo or Google Play. All APK/XAPK files on APKPure.fo are original and 100% safe with fast download.
Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL based IT service desk management solution in the cloud. The productivity centric Freshservice mobile app has been designed keeping in mind an IT agent’s flexibility to stay connected, ‘on the go’. With an industry first module named ‘To-Dos’ it enables the agent to prioritize their day and see all the work stream in a single window. Additionally other core ITIL modules such as incident management, change management, service catalog, asset management, user management and others are all available within the app.
What’s new?
To-do list to plan your day.
Change Management to manage your changes
Task module to manage your schedule
Fully capable Incident management
Service Catalog
Approvals Management
User Management
Key features of Freshservice mobile app
1. Push notifications to stay on top of things.
2. Create or respond to tickets, assign it to agents, change its priority and due date, mark it as spam or delete it.
3. Prioritize and stay on top of tickets that matter the most with 9+ default views and unlimited custom views.
4. Insert canned responses when needed and attach files as necessary.
5. Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.
6. Search your list of users or the right solution in your knowledge base.
7. Get a quick overview of your help desk.
8. Your employees can access the service catalog and even place and track service requests.
9. Update all the details for assets, add new assets to the CMDB using the barcode/QR code scanner.
10. Log in easily using Active Directory SSO or SAML.
What’s new?
To-do list to plan your day.
Change Management to manage your changes
Task module to manage your schedule
Fully capable Incident management
Service Catalog
Approvals Management
User Management
Key features of Freshservice mobile app
1. Push notifications to stay on top of things.
2. Create or respond to tickets, assign it to agents, change its priority and due date, mark it as spam or delete it.
3. Prioritize and stay on top of tickets that matter the most with 9+ default views and unlimited custom views.
4. Insert canned responses when needed and attach files as necessary.
5. Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.
6. Search your list of users or the right solution in your knowledge base.
7. Get a quick overview of your help desk.
8. Your employees can access the service catalog and even place and track service requests.
9. Update all the details for assets, add new assets to the CMDB using the barcode/QR code scanner.
10. Log in easily using Active Directory SSO or SAML.
Freshservice 7.13.6 Update
Bug fixes and enhancements
Read More
Related Videos
Previous Versions More
Freshservice
7.13.6
XAPK
APKs
September 9, 2024
55.21 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a
Screen DPI: nodpi
SHA1: 045ae936f049f2b5b73e3b6305fb8cd0bf4a57df
Size: 55.21 MB
What's New:
Bug fixes and enhancements
Freshservice
7.13.4
APK
July 15, 2024
16.8 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 88aa93374147155cfaec73d5c652b35b4d21fa3f
Size: 16.8 MB
What's New:
Bug fixes and enhancements
Freshservice
7.13.3
APK
July 8, 2024
16.8 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 7197d51469932b6da91f7fc207c3d39ffeb6b717
Size: 16.8 MB
What's New:
Bug fixes and enhancements
Freshservice
7.13.2
APK
June 27, 2024
16.77 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 4591d8f3f03c54ea5120a7ee4bc89f99ed4ecc52
Size: 16.77 MB
What's New:
Agents can now,
- view and create ticket summaries on the go, enabling them to get quick context and resolve tickets faster
- delegate their on-call shift to another agent within the group if they are unavailable, ensuring continuous agent availability
Additionally, includes bug fixes and enhancements.
- view and create ticket summaries on the go, enabling them to get quick context and resolve tickets faster
- delegate their on-call shift to another agent within the group if they are unavailable, ensuring continuous agent availability
Additionally, includes bug fixes and enhancements.
More Information
Package Name:
Update Date:
2024-09-09
Latest Version:
7.13.6
Need Update:
Available on:
Requirements:
Android 5.0+
Report:
Alternatives to Freshservice
Calendly Mobile
Calendly helps you schedule meetings without the back-and-forth emails.
9.2 1K+
Nextcloud
The Nextcloud Android app allows you to access all your files on your Nextcloud.
9.4 3K+
ServiceDesk Plus SaaS HelpDesk
Provide uninterrupted IT support on the go with the ServiceDesk Plus mobile app.
9.0 777
Meraki
The power of the Cisco Meraki dashboard, in your pocket.
7.6 125
Fresha for business
The world's best platform for salons and spas
8.9 388
