Recensione dell'Editore

Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

Su Bornevia

Introducing Bornevia team inbox mobile app for Android. Enjoy the power of mobile customer service helpdesk on your smartphone anytime, anywhere. Monitor all your support tickets, agents, and their performance on-the-go.

Here are list of what you can do with Bornevia Android app:

• View and reply to your support tickets coming from email, Facebook, Twitter, and WhatsApp.
• Change ticket attributes, like assign to teammates, add hashtags, and transfer to another team.
• Leave private note to your support tickets.
• Receive real time push notifications on ticket events.
• Real-time collision detection, ability to see who is viewing the ticket you are currently on.
• Access analytics and reporting, such as ticket volume, team performance, and individual performance (for managers/admins).
• Switch between and view support tickets in multiple team inboxes (for managers/admins)

Bornevia is a simple customer service software made for online businesses. It integrates with online conversation channels (email, Twitter, Facebook, and WhatsApp) and lets support teams/organisations collaborate easily in an email-like interface that requires no training to get used to. Bornevia brings simplicity, collaboration, and multichannel into your online customer support.

Aggiornamento Bornevia 1.1.7

version 1.1.7:
- Bug fixes
- Performance improvement

version 1.1.6:
- Bug fixes

Leggi di Più
Versioni Precedenti Altro
Bornevia
Bornevia 1.1.7 APK
January 27, 2017 5.75 MB
Variant
Arch
Version
DPI
Android 4.1+
160-640dpi
Android 4.1+
160-640dpi
Android 4.1+
160-640dpi
Android 4.1+
160-640dpi
Bornevia
Bornevia 1.1.6 APK
June 16, 2016 5.75 MB
Variant
Arch
Version
DPI
Android 4.1+
160-640dpi
Android 4.1+
160-640dpi
Bornevia
Bornevia 1.1.5 APK
April 30, 2016 5.76 MB

Requires Android: Android 4.1+

Screen DPI: 160-640dpi

SHA1: 8ae138a87c280b87f3eaa09a7751ef24e08e1a44

Size: 5.76 MB

What's New:

version 1.1.5:
- Discard draft functionality
- Due to many requests we have removed the persistent notification
- Added reply ticket and add note button below the conversation in ticket detail
- Bug fixes

version 1.1.4:
- Fixed attachment bug
- Fixed live chat ticket bug

Bornevia
Bornevia 1.1.4 APK
April 16, 2016 5.76 MB

Requires Android: Android 4.1+

Screen DPI: 160-640dpi

SHA1: a626e9609490bba491a6153cc1163d46ec9e5e10

Size: 5.76 MB

What's New:

version 1.1.4:
- Fixed attachment bug
- Fixed live chat ticket bug

version 1.1.3:
- Fix bugs where some users cannot download attachments on tickets.

Maggiori Informazioni

Nome Pacchetto:

com.bornevia.android.app

Data Aggiornamento:

Ultima Versione:

1.1.7

Aggiornamento Necessario:

Invia l'ultima versione

Requisiti:

Android 4.1+