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О Bornevia
Here are list of what you can do with Bornevia Android app:
• View and reply to your support tickets coming from email, Facebook, Twitter, and WhatsApp.
• Change ticket attributes, like assign to teammates, add hashtags, and transfer to another team.
• Leave private note to your support tickets.
• Receive real time push notifications on ticket events.
• Real-time collision detection, ability to see who is viewing the ticket you are currently on.
• Access analytics and reporting, such as ticket volume, team performance, and individual performance (for managers/admins).
• Switch between and view support tickets in multiple team inboxes (for managers/admins)
Bornevia is a simple customer service software made for online businesses. It integrates with online conversation channels (email, Twitter, Facebook, and WhatsApp) and lets support teams/organisations collaborate easily in an email-like interface that requires no training to get used to. Bornevia brings simplicity, collaboration, and multichannel into your online customer support.
Обновление Bornevia 1.1.7
- Bug fixes
- Performance improvement
version 1.1.6:
- Bug fixes
Requires Android: Android 4.1+
Screen DPI: 160-640dpi
SHA1: 8ae138a87c280b87f3eaa09a7751ef24e08e1a44
Size: 5.76 MB
What's New:
- Discard draft functionality
- Due to many requests we have removed the persistent notification
- Added reply ticket and add note button below the conversation in ticket detail
- Bug fixes
version 1.1.4:
- Fixed attachment bug
- Fixed live chat ticket bug
Requires Android: Android 4.1+
Screen DPI: 160-640dpi
SHA1: a626e9609490bba491a6153cc1163d46ec9e5e10
Size: 5.76 MB
What's New:
- Fixed attachment bug
- Fixed live chat ticket bug
version 1.1.3:
- Fix bugs where some users cannot download attachments on tickets.
Имя пакета:
Категория:
Дата обновления:
2016-12-21
Последняя Версия:
1.1.7
Требуется обновление:
Требования:
Android 4.1+
Пожаловаться: