Live Chat Software by ProProfs
7.2 6
v3.1.0 by Live2Support
Editor's Review
ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors.About ProProfsChat
ProProfsChat (Package Name: com.live2support) is developed by Live2Support and the latest version of Live Chat Software by ProProfs 3.1.0 was updated on October 6, 2023. Live Chat Software by ProProfs is in the category of Business with the feature Live Chat and Customer support, etc. You can check all apps from the developer of Live Chat Software by ProProfs and find 102 alternative apps to Live Chat Software by ProProfs on Android. Currently this app is for free. This app can be downloaded on Android 4.4+ on APKPure.fo or Google Play. All APK/XAPK files on APKPure.fo are original and 100% safe with fast download.
ProProfs Live Chat Software app is a centralized platform for support operators to take up all customer queries and provide answers in real-time. The use of this mobile-optimized chat box allows your operators to monitor visitors and initiate a chat no matter where they are. With such a live support chat software, you get to reduce support tickets and turn visitors into delighted customers. Provide instant answers without making them switch back and forth between your web pages.
The robust live chat software app is equipped with features like visitor monitoring that can help your operators understand your customers better. The live chat for customer service comes with an intelligent chat engagement feature that allows your operators to reach out to visitors by sending proactive invites and auto greetings from the mobile app.
Other than sending proactive chat invites, the live chat app helps support operators monitor incoming, pending chat and track which operator is working on which chat. This helps them to make sure that no chat goes unanswered and convert website visitors into returning customers in case they have queries related their products/services at all times. Your operators can also easily see who is on your website, where they are stuck and proactively start a conversation.
ProProfs Chat for Android offers a series of features, that are listed below:
• Track and record offline messages
• Feature to access control panel from Android smartphone
• Invite visitors for live chat
• Know your website visitors using Geolocation
• Use canned messages
• Close chat feature in chat window
• Operator logout functionality in operator chat window
Benefits your business can attain from the use of live chat support application are:
• Resolve client queries instantly
• Improve support team’s productivity
• Support multiple visitors at the same time
• Provide personalized support based on visitor behaviour
• Capture more leads
• Grow sales
The robust live chat software app is equipped with features like visitor monitoring that can help your operators understand your customers better. The live chat for customer service comes with an intelligent chat engagement feature that allows your operators to reach out to visitors by sending proactive invites and auto greetings from the mobile app.
Other than sending proactive chat invites, the live chat app helps support operators monitor incoming, pending chat and track which operator is working on which chat. This helps them to make sure that no chat goes unanswered and convert website visitors into returning customers in case they have queries related their products/services at all times. Your operators can also easily see who is on your website, where they are stuck and proactively start a conversation.
ProProfs Chat for Android offers a series of features, that are listed below:
• Track and record offline messages
• Feature to access control panel from Android smartphone
• Invite visitors for live chat
• Know your website visitors using Geolocation
• Use canned messages
• Close chat feature in chat window
• Operator logout functionality in operator chat window
Benefits your business can attain from the use of live chat support application are:
• Resolve client queries instantly
• Improve support team’s productivity
• Support multiple visitors at the same time
• Provide personalized support based on visitor behaviour
• Capture more leads
• Grow sales
ProProfsChat 3.1.0 Update
Fixed device specific button issue.
Read More
ProProfsChat Features
Related Videos
How to Ensure Your Customers a Delightful Support Experience
Previous Versions
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Requires Android: Android 4.4+
Screen DPI: 120-640dpi
SHA1: 8cfc4363acd56ccc0067e508effe0ed26702e5d0
Size: 4.47 MB
What's New:
Fixed device specific button issue.
Requires Android: Android 4.4+
Screen DPI: 120-640dpi
SHA1: 1fe9ac10f4a333ee1a0824fab54745c64dfbe3d5
Size: 4.44 MB
What's New:
Fixed device specific button issue.
Requires Android: Android 4.4+
Screen DPI: 120-640dpi
SHA1: 35f0b8f3bf61af0329ec993564b4482864a9b1c0
Size: 4.06 MB
What's New:
- Fixed mobile notification and zero visitor bugs.
- Launched all-new user interface.
- Improved speed for incoming chat requests and conversations with site visitors so that no query goes unanswered.
- Prompt push notifications to reach visitors instantly.
- New features cover auto-chat acceptance, operator availability, and sound notification.
- Monitor visitor details like name, device used during site navigation, & more. Also, view chat transcript if they previously visited the website.
- Launched all-new user interface.
- Improved speed for incoming chat requests and conversations with site visitors so that no query goes unanswered.
- Prompt push notifications to reach visitors instantly.
- New features cover auto-chat acceptance, operator availability, and sound notification.
- Monitor visitor details like name, device used during site navigation, & more. Also, view chat transcript if they previously visited the website.
Requires Android: Android 4.4+
Screen DPI: 120-640dpi
SHA1: 6ecda8044d7ce51172ae4f1f62769f8dddc73c3c
Size: 4.06 MB
What's New:
- Fixed mobile notification and zero visitor bugs.
- Launched all-new user interface.
- Improved speed for incoming chat requests and conversations with site visitors so that no query goes unanswered.
- Prompt push notifications to reach visitors instantly.
- New features cover auto-chat acceptance, operator availability, and sound notification.
- Monitor visitor details like name, device used during site navigation, & more. Also, view chat transcript if they previously visited the website.
- Launched all-new user interface.
- Improved speed for incoming chat requests and conversations with site visitors so that no query goes unanswered.
- Prompt push notifications to reach visitors instantly.
- New features cover auto-chat acceptance, operator availability, and sound notification.
- Monitor visitor details like name, device used during site navigation, & more. Also, view chat transcript if they previously visited the website.
More Information
Package Name:
Update Date:
2023-10-06
Latest Version:
3.1.0
Need Update:
Available on:
Requirements:
Android 4.4+
Report:
Safe to Download
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