Live Chat Software by ProProfs

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors.

ProProfsChat (Package Name: com.live2support) is developed by Live2Support and the latest version of Live Chat Software by ProProfs 3.1.0 was updated on October 6, 2023. Live Chat Software by ProProfs is in the category of Business with the feature Live Chat and Customer support, etc. You can check all apps from the developer of Live Chat Software by ProProfs and find 102 alternative apps to Live Chat Software by ProProfs on Android. Currently this app is for free. This app can be downloaded on Android 4.4+ on APKPure.fo or Google Play. All APK/XAPK files on APKPure.fo are original and 100% safe with fast download.

ProProfs Live Chat Software app is a centralized platform for support operators to take up all customer queries and provide answers in real-time. The use of this mobile-optimized chat box allows your operators to monitor visitors and initiate a chat no matter where they are. With such a live support chat software, you get to reduce support tickets and turn visitors into delighted customers. Provide instant answers without making them switch back and forth between your web pages.
The robust live chat software app is equipped with features like visitor monitoring that can help your operators understand your customers better. The live chat for customer service comes with an intelligent chat engagement feature that allows your operators to reach out to visitors by sending proactive invites and auto greetings from the mobile app.
Other than sending proactive chat invites, the live chat app helps support operators monitor incoming, pending chat and track which operator is working on which chat. This helps them to make sure that no chat goes unanswered and convert website visitors into returning customers in case they have queries related their products/services at all times. Your operators can also easily see who is on your website, where they are stuck and proactively start a conversation.
ProProfs Chat for Android offers a series of features, that are listed below:
• Track and record offline messages
• Feature to access control panel from Android smartphone
• Invite visitors for live chat
• Know your website visitors using Geolocation
• Use canned messages
• Close chat feature in chat window
• Operator logout functionality in operator chat window
Benefits your business can attain from the use of live chat support application are:
• Resolve client queries instantly
• Improve support team’s productivity
• Support multiple visitors at the same time
• Provide personalized support based on visitor behaviour
• Capture more leads
• Grow sales

Fixed device specific button issue.