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Knox Remote Support
This enables IT Admin to troubleshoot the user's device problem remotely.
DownloadPrevious Versions
Knox Remote Support
24.09(240829090)
APK
September 25, 2024
6.08 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 160-640dpi
SHA1: f04c01efe6fff36d1a989496acfa6416beed5ead
Size: 6.08 MB
What's New:
- Allow installation of KRS agent at the work profile
Knox Remote Support
24.06(240607090)
APK
June 26, 2024
8.45 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 160-640dpi
SHA1: e665d2ac447b781817d41ff6c7a9f4693d734b85
Size: 8.45 MB
What's New:
- Minimum Android version (6 → 8)
- Resolution improved for tablet device connection
- Resolution improved for tablet device connection
Knox Remote Support
24.04(240222150)
APK
April 4, 2024
5.34 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 32466c02a865433973c3060b51ce7eab6ec9cc74
Size: 5.34 MB
What's New:
- Change target SDK version (33 → 34)
- Knox SDK 3.10 version applied
- Apply the latest FCM library
- Knox SDK 3.10 version applied
- Apply the latest FCM library
Knox Remote Support
23.12(231109100)
APK
December 7, 2023
4.16 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 2b6ef2c38d3e9bb5029f070b8c407b431eecfdb4
Size: 4.16 MB
What's New:
- Android U support
- minor improvements
- minor improvements
Knox Remote Support
23.09(230802140)
APK
September 7, 2023
4.16 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 24468766f8b348c4507f322697d94cfe69f1daa9
Size: 4.16 MB
What's New:
- Bug fixes and improvements
Knox Remote Support
23.06(230522130)
APK
June 22, 2023
4.16 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 26b6cb942c5080a1a99efcb4b6dbe45fef123f5f
Size: 4.16 MB
What's New:
- Support Managed Configuration for Knox Admin Portal users
- minimum Supported OS version : 6
- minimum Supported OS version : 6
Knox Remote Support
23.03(230307190)
APK
March 23, 2023
3.21 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 3f742994814863cafd3d4428e5d4ad1d8a4c4338
Size: 3.21 MB
What's New:
- Support Android 13
- Samsung Dex Support
- Samsung Dex Support
Knox Remote Support
22.11(221108110)
APK
November 16, 2022
2.84 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 9c18f2fd8aa7ec92800a08b1daeaf1424c794284
Size: 2.84 MB
What's New:
- Support Android 13
- Samsung Dex Support
- Samsung Dex Support
Knox Remote Support
22.05
APK
August 10, 2022
1.9 MB
Variant
Arch
Version
DPI
Knox Remote Support
21.11
APK
November 18, 2021
1.87 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 160-640dpi
SHA1: cc211ae2732b290a20a786b369a9d7bdfbc62e96
Size: 1.87 MB
What's New:
- Shared device mode support
- Knox Remote Support name change
- Knox Remote Support name change
Knox Remote Support
21.7
APK
July 7, 2021
1.85 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 89aa15a312f220c7b6766e7d5751d05f5ce2973e
Size: 1.85 MB
What's New:
- Web based RS Viewer officially launched
- File transfer support
- File execution and APK installation support in File Browser
- Remote support screen resolution optimization applied
- Bug fixes
- File transfer support
- File execution and APK installation support in File Browser
- Remote support screen resolution optimization applied
- Bug fixes
Knox Remote Support
21.4
APK
April 30, 2021
1.82 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 259e79e4e75a66437e46a918f6cc1e24a357a8b0
Size: 1.82 MB
What's New:
- Web based RS Viewer officially launched
- File transfer support
- File execution and APK installation support in File Browser
- Remote support screen resolution optimization applied
- Bug fixes
- File transfer support
- File execution and APK installation support in File Browser
- Remote support screen resolution optimization applied
- Bug fixes
Knox Remote Support
21.1
APK
January 7, 2021
1.77 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 160-640dpi
SHA1: aae03f6ac8b8b9076440b47e388f51b9d406a3ac
Size: 1.77 MB
What's New:
- Web-based Remote Support Viewer(beta release)
- Bug fixes
- Bug fixes
Knox Remote Support
20.11
APK
November 5, 2020
1.76 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 4d4466a42ec246059c1086cd72dfda96a8f75fc3
Size: 1.76 MB
What's New:
1) Android 11 Support
2) Change the minimum supported version as Android L
3) Bug fixes
2) Change the minimum supported version as Android L
3) Bug fixes
Knox Remote Support
20.8
APK
August 28, 2020
1.83 MB
Requires Android: Android 4.4+
Architecture: arm64-v8a, armeabi, armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 579c1ac78bb4733e976231770191b66fdd7424e7
Size: 1.83 MB
What's New:
- Session timeout support
- Service termination notification icon update
- Some bugs resolved
- Service termination notification icon update
- Some bugs resolved
Knox Remote Support
20.2
APK
February 27, 2020
1.82 MB
Requires Android: Android 4.4+
Architecture: arm64-v8a, armeabi, armeabi-v7a
Screen DPI: 160-480dpi
SHA1: 1da3fd4383d978fe84b865498ad5f74e6b3104de
Size: 1.82 MB
What's New:
- Notice of usage time when Remote Support ends
- Bug fix
- Bug fix
Knox Remote Support
19.12
APK
December 19, 2019
1.87 MB
Requires Android: Android 4.4+
Architecture: arm64-v8a, armeabi, armeabi-v7a
Screen DPI: 160-480dpi
SHA1: 9be3dd4484e4b45c056ff20b88442bbd2c871b5e
Size: 1.87 MB
What's New:
- One UI Core Device processing logic fixed
- Minor bugs fixed
- Minor bugs fixed
Knox Remote Support
19.11
APK
November 14, 2019
1.87 MB
Requires Android: Android 4.4+
Architecture: arm64-v8a, armeabi, armeabi-v7a
Screen DPI: 160-480dpi
SHA1: 31e914859ccbc0ac03fa07e7a681da2daaf8b501
Size: 1.87 MB
What's New:
- The latest Android SDK (Target SDK Pie) applied
- Automatically entering the access code after receiving it via SMS and running the app is removed due to Google's privacy protection policy
(The end user must enter the access code manually after receiving it via SMS)
- Automatically entering the access code after receiving it via SMS and running the app is removed due to Google's privacy protection policy
(The end user must enter the access code manually after receiving it via SMS)
Knox Remote Support
19.9.1
APK
October 30, 2019
1.87 MB
Requires Android: Android 4.4+
Architecture: arm64-v8a, armeabi, armeabi-v7a
Screen DPI: 160-480dpi
SHA1: 03177915775e5a02daeddb8e387abdec02f4819b
Size: 1.87 MB
What's New:
- Supports Android Q
- Supports Android GO, JDM device
- Bugs fixed
- Supports Android GO, JDM device
- Bugs fixed
Knox Remote Support
19.9
APK
September 26, 2019
1.86 MB
Requires Android: Android 4.4+
Architecture: arm64-v8a, armeabi, armeabi-v7a
Screen DPI: 160-480dpi
SHA1: 987b37edc5bfcd02eb7a415f1eed2c5e5c40593f
Size: 1.86 MB
What's New:
- Folder can be selected and sent in File transfer (Max 200MB).
- Improved usability to run Remote Support automatically in the situation of App Stop (e.g., force stop).
- Changed not to set the permission delegated in initial start.
- Improved usability to run Remote Support automatically in the situation of App Stop (e.g., force stop).
- Changed not to set the permission delegated in initial start.
Knox Remote Support
19.5
APK
June 6, 2019
1.85 MB
Variant
Arch
Version
DPI
Knox Remote Support
2.2.0
APK
March 28, 2019
1.7 MB
Requires Android: Android 4.4+
Architecture: arm64-v8a, armeabi, armeabi-v7a
Screen DPI: 160-480dpi
SHA1: 12010296967c103c2b137f446112e1dfc2c2b4e2
Size: 1.7 MB
Knox Remote Support
2.1.5.1
APK
March 7, 2019
1.63 MB
Requires Android: Android 4.4+
Architecture: arm64-v8a, armeabi, armeabi-v7a
Screen DPI: 160-480dpi
SHA1: 3ff9a460ced01dd1f751b9d52cc6674f9b6af555
Size: 1.63 MB
What's New:
Removed SMS permission due to Google Permissions Policy
Knox Remote Support
2.1.5
APK
November 23, 2018
1.63 MB
Requires Android: Android 4.4+
Architecture: arm64-v8a, armeabi, armeabi-v7a
Screen DPI: 160-480dpi
SHA1: 3cc15f6bc251f7cb99dae040ad0967c28a4f4a2c
Size: 1.63 MB
What's New:
- Authority delegation function added
- Supports more device (Wi-Fi only peripheral)
- Supports more device (Wi-Fi only peripheral)
Knox Remote Support
2.1.4
APK
October 1, 2018
1.59 MB
Requires Android: Android 4.4+
Architecture: arm64-v8a, armeabi, armeabi-v7a
Screen DPI: 160-480dpi
SHA1: 421f9bc9e2d458ff30aad6c4fac8550a815af2cf
Size: 1.59 MB
What's New:
- Improved Device setting authority allowance type
- Bug fixes and enhanced stability
- Bug fixes and enhanced stability
Knox Remote Support
2.1.2
APK
July 2, 2018
1.02 MB
Requires Android: Android 4.4+
Architecture: arm64-v8a, armeabi, armeabi-v7a
Screen DPI: 160-320dpi
SHA1: b46c7fda866ea67896acc81b69f78100337463b3
Size: 1.02 MB
What's New:
- Supported Device added
- File Browser UI improved
- Tablet UI applied
- Stability improved
- File Browser UI improved
- Tablet UI applied
- Stability improved
Knox Remote Support
2.1.1
APK
May 29, 2018
952.38 KB
Requires Android: Android 4.4+
Architecture: arm64-v8a, armeabi, armeabi-v7a
Screen DPI: 160-320dpi
SHA1: 715a387b3604924f9c3e022b7431a30cff4a0eb6
Size: 952.38 KB
What's New:
- File Transfer UI improved
- File compression available in File Transfer
- Image quality improved in Screen Capture
- Stability improved
- File compression available in File Transfer
- Image quality improved in Screen Capture
- Stability improved
Knox Remote Support
2.1.0
APK
April 19, 2018
684.54 KB
Requires Android: Android 4.4+
Architecture: arm64-v8a, armeabi, armeabi-v7a
Screen DPI: 160-320dpi
SHA1: 587069c356aa93f07c092e259ad33ec6abcbecbc
Size: 684.54 KB
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