Editor's Review
Zoho Desk (formerly Zoho Support) is a context-aware help desk software that helps businesses focus on the customer.
About Zoho Desk
Zoho Desk (Package Name: com.zoho.support) is developed by Zoho Corporation and the latest version of Zoho Desk 2.6.36 was updated on November 20, 2024. Zoho Desk is in the category of Business with the feature Multiple languages and Team Collaboration, etc. You can check all apps from the developer of Zoho Desk and find 200 alternative apps to Zoho Desk on Android. Currently this app is for free. This app can be downloaded on Android 6.0+ on APKPure.fo or Google Play. All APK/XAPK files on APKPure.fo are original and 100% safe with fast download.
Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.
Here's how Zoho Desk makes your customer support software truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at [email protected] and we'll get back to you right away.
Here's how Zoho Desk makes your customer support software truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at [email protected] and we'll get back to you right away.
Zoho Desk 2.6.36 Update
- You can now scan documents as images and upload them as attachments.
Read More
Related Videos
Previous Versions More
Zoho Desk
2.6.36
XAPK
APKs
October 30, 2024
38.04 MB
Variant
Arch
Version
DPI
Zoho Desk
2.6.35
XAPK
APKs
October 2, 2024
22.34 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 5336b404a8b9d4800f4da9cb67fef8363b62f070
Size: 22.34 MB
What's New:
- You can now respond to IM channel tickets within a blueprint transition.
Zoho Desk
2.6.34
XAPK
APKs
September 6, 2024
22.28 MB
Variant
Arch
Version
DPI
Zoho Desk
2.6.33
XAPK
APKs
August 31, 2024
37.65 MB
Variant
Arch
Version
DPI
More Information
Package Name:
Update Date:
2024-11-20
Latest Version:
2.6.36
Need Update:
Available on:
Requirements:
Android 6.0+
Report:
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