About MobileSupport
MobileSupport (Package Name: com.rsupport.rs.activity.rsupport) is developed by RSUPPORT Co., Ltd. and the latest version of MobileSupport - RemoteCall 7.6.0.535 was updated on September 24, 2024. MobileSupport - RemoteCall is in the category of Business. You can check all apps from the developer of MobileSupport - RemoteCall and find 200 alternative apps to MobileSupport - RemoteCall on Android. Currently this app is for free. This app can be downloaded on Android 4.1+ on APKPure.fo or Google Play. All APK/XAPK files on APKPure.fo are original and 100% safe with fast download.
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.
[Key Features]
1. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
2. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
3. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
5. Send and receive files
Customer can send local files to the agent.
6. Check the app list
Support agent can review the application installed on the customer's device and request to uninstall it in order to solve the problem.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application.
2. To connect remotely, click the [Permission Settings] button to allow all required permissions.
3. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
4. Engage in real-time video support.
5. Close the application once video support session has ended.
* It is compatible with Android OS 4.0 or later. Using the latest version is recommended.
[Key Features]
1. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
2. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
3. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
5. Send and receive files
Customer can send local files to the agent.
6. Check the app list
Support agent can review the application installed on the customer's device and request to uninstall it in order to solve the problem.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application.
2. To connect remotely, click the [Permission Settings] button to allow all required permissions.
3. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
4. Engage in real-time video support.
5. Close the application once video support session has ended.
* It is compatible with Android OS 4.0 or later. Using the latest version is recommended.
Read More
Related Videos
Previous Versions More
MobileSupport - RemoteCall
7.6.0.535
XAPK
APKs
September 24, 2024
10.2 MB
Variant
Arch
Version
DPI
MobileSupport - RemoteCall
7.5.2.527
APK
August 21, 2024
9.95 MB
Requires Android: Android 4.1+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: e7794d5ab2e71b9d8355695eb52b9612ef6cc10d
Size: 9.95 MB
MobileSupport - RemoteCall
7.5.2.527
XAPK
APKs
August 21, 2024
10.22 MB
Requires Android: Android 4.1+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: dfe19140f6bd64912c3133df392e6a3b277e34b4
Size: 10.22 MB
MobileSupport - RemoteCall
7.5.1.524
APK
July 19, 2024
10.22 MB
Requires Android: Android 4.1+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: d2e01f9e882b5b649f91c692d53c63b7f8cca662
Size: 10.22 MB
More Information
Package Name:
Update Date:
2024-09-24
Latest Version:
7.6.0.535
Need Update:
Available on:
Requirements:
Android 4.1+
Report:
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