Zoho Desk
8.8 193
v2.6.36 by Zoho Corporation
Editor's Review
Zoho Desk (formerly Zoho Support) is a context-aware help desk software that helps businesses focus on the customer.About Zoho Desk
Zoho Desk (Package Name: com.zoho.support) is developed by Zoho Corporation and the latest version of Zoho Desk 2.6.36 was updated on October 17, 2024. Zoho Desk is in the category of Business with the feature Multiple languages and Team Collaboration, etc. You can check all apps from the developer of Zoho Desk and find 200 alternative apps to Zoho Desk on Android. Currently this app is for free. This app can be downloaded on Android 6.0+ on APKPure.fo or Google Play. All APK/XAPK files on APKPure.fo are original and 100% safe with fast download.
Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.
Here's how Zoho Desk makes your customer support software truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.
Here's how Zoho Desk makes your customer support software truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.
Zoho Desk 2.6.36 Update
- You can now scan documents as images and upload them as attachments.
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Zoho Desk Features
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Previous Versions
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Variant
Arch
Version
DPI
168
October 30, 2024
Zoho Desk
2.6.36
(168)
Requires Android: Android 6.0+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 627626cea77359b5fbc3f18fdda1a5d43ce9b85c
Base APK: com.zoho.support.apk
Split APKs: config.armeabi_v7a, config.mdpi
Size: 38.04 MB
What's New:
- You can now scan documents as images and upload them as attachments.
armeabi-v7a
Android 6.0+
160-640dpi
168
October 30, 2024
Zoho Desk
2.6.36
(168)
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 229c3d25f66eea16f0846d9e05ac589d44c3c17d
Base APK: com.zoho.support.apk
Split APKs: config.arm64_v8a, config.xxhdpi
Size: 22.42 MB
What's New:
- You can now scan documents as images and upload them as attachments.
arm64-v8a
Android 6.0+
160-640dpi
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 5336b404a8b9d4800f4da9cb67fef8363b62f070
Size: 22.34 MB
What's New:
- You can now respond to IM channel tickets within a blueprint transition.
Variant
Arch
Version
DPI
166
September 6, 2024
Zoho Desk
2.6.34
(166)
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 3113a39cbc0a1cfeaf7b356813f3109ddf2ea86b
Base APK: com.zoho.support.apk
Split APKs: config.arm64_v8a, config.xxhdpi
Size: 22.28 MB
What's New:
- You can now pin threads and comments in tickets to easily keep track of important conversations.
arm64-v8a
Android 6.0+
160-640dpi
166
September 24, 2024
Zoho Desk
2.6.34
(166)
Requires Android: Android 6.0+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 569c41504da136e367c5819d427488a3ca0083d7
Base APK: com.zoho.support.apk
Split APKs: config.armeabi_v7a, config.xhdpi
Size: 20.77 MB
What's New:
- You can now pin threads and comments in tickets to easily keep track of important conversations.
armeabi-v7a
Android 6.0+
160-640dpi
Variant
Arch
Version
DPI
165
August 31, 2024
Zoho Desk
2.6.33
(165)
Requires Android: Android 6.0+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 4279ccc754b2901f9e2adafe6d136e84214247f5
Base APK: com.zoho.support.apk
Split APKs: config.armeabi_v7a, config.mdpi
Size: 37.65 MB
What's New:
- Now you can update the ticket status while sending the reply.
armeabi-v7a
Android 6.0+
160-640dpi
165
September 2, 2024
Zoho Desk
2.6.33
(165)
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 8d89918bd5fb4f7d0bff9c77ccacf61f11d2fd87
Base APK: com.zoho.support.apk
Split APKs: config.arm64_v8a, config.xxhdpi
Size: 22.25 MB
What's New:
- Now you can update the ticket status while sending the reply.
arm64-v8a
Android 6.0+
160-640dpi
165
September 2, 2024
Zoho Desk
2.6.33
(165)
Requires Android: Android 6.0+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 9f419f67c8516b6455adaabf866c8fb22dbe5bc0
Base APK: com.zoho.support.apk
Split APKs: config.armeabi_v7a, config.xhdpi
Size: 20.74 MB
What's New:
- Now you can update the ticket status while sending the reply.
armeabi-v7a
Android 6.0+
160-640dpi
More Information
Package Name:
Update Date:
2024-10-17
Latest Version:
2.6.36
Need Update:
Available on:
Requirements:
Android 6.0+
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