Freshservice
5.5 148
v7.13.11 by Freshworks Inc
Editor's Review
Freshservice is an online ITIL service desk with a fresh twist.About Freshservice
Freshservice (Package Name: com.freshservice.helpdesk) is developed by Freshworks Inc and the latest version of Freshservice 7.13.11 was updated on December 3, 2024. Freshservice is in the category of Business with the feature Helpdesk ticketing and Incident management, etc. You can check all apps from the developer of Freshservice and find 200 alternative apps to Freshservice on Android. Currently this app is for free. This app can be downloaded on Android 8.1+ on APKPure.fo or Google Play. All APK/XAPK files on APKPure.fo are original and 100% safe with fast download.
Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL based IT service desk management solution in the cloud. The productivity centric Freshservice mobile app has been designed keeping in mind an IT agent’s flexibility to stay connected, ‘on the go’. With an industry first module named ‘To-Dos’ it enables the agent to prioritize their day and see all the work stream in a single window. Additionally other core ITIL modules such as incident management, change management, service catalog, asset management, user management and others are all available within the app.
What’s new?
To-do list to plan your day.
Change Management to manage your changes
Task module to manage your schedule
Fully capable Incident management
Service Catalog
Approvals Management
User Management
Key features of Freshservice mobile app
1. Push notifications to stay on top of things.
2. Create or respond to tickets, assign it to agents, change its priority and due date, mark it as spam or delete it.
3. Prioritize and stay on top of tickets that matter the most with 9+ default views and unlimited custom views.
4. Insert canned responses when needed and attach files as necessary.
5. Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.
6. Search your list of users or the right solution in your knowledge base.
7. Get a quick overview of your help desk.
8. Your employees can access the service catalog and even place and track service requests.
9. Update all the details for assets, add new assets to the CMDB using the barcode/QR code scanner.
10. Log in easily using Active Directory SSO or SAML.
What’s new?
To-do list to plan your day.
Change Management to manage your changes
Task module to manage your schedule
Fully capable Incident management
Service Catalog
Approvals Management
User Management
Key features of Freshservice mobile app
1. Push notifications to stay on top of things.
2. Create or respond to tickets, assign it to agents, change its priority and due date, mark it as spam or delete it.
3. Prioritize and stay on top of tickets that matter the most with 9+ default views and unlimited custom views.
4. Insert canned responses when needed and attach files as necessary.
5. Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.
6. Search your list of users or the right solution in your knowledge base.
7. Get a quick overview of your help desk.
8. Your employees can access the service catalog and even place and track service requests.
9. Update all the details for assets, add new assets to the CMDB using the barcode/QR code scanner.
10. Log in easily using Active Directory SSO or SAML.
Freshservice 7.13.11 Update
- Support for AppConfig through MDM and Intune MAM channels- Bug fixes and enhancements
Read More
Freshservice Features
Related Videos
Take your Service Desk Mobile with Freshservice
Previous Versions
More
Variant
Arch
Version
DPI
162
November 30, 2024
Freshservice
7.13.11
(162)
Requires Android: Android 8.1+
Architecture: arm64-v8a
Screen DPI: nodpi
SHA1: 0ddffe5c9e65a10449325ce7322ad1cee87c4218
Base APK: com.freshservice.helpdesk.apk
Split APKs: config.arm64_v8a
Size: 60.55 MB
What's New:
- Support for AppConfig through MDM and Intune MAM channels
- Bug fixes and enhancements
- Bug fixes and enhancements
arm64-v8a
Android 8.1+
nodpi
162
December 3, 2024
Freshservice
7.13.11
(162)
Requires Android: Android 8.1+
Architecture: armeabi-v7a
Screen DPI: nodpi
SHA1: 910e7e8991787315d033ee93dab1b201723aa2ce
Base APK: com.freshservice.helpdesk.apk
Split APKs: config.armeabi_v7a
Size: 39.79 MB
What's New:
- Support for AppConfig through MDM and Intune MAM channels
- Bug fixes and enhancements
- Bug fixes and enhancements
armeabi-v7a
Android 8.1+
nodpi
Requires Android: Android 5.0+
Architecture: armeabi-v7a
Screen DPI: nodpi
SHA1: cf7797ba04a5ebbb9ffe7ced60b0fa512c0858ee
Size: 58.51 MB
What's New:
Bug fixes and enhancements
Variant
Arch
Version
DPI
159
October 23, 2024
Freshservice
7.13.9
(159)
Requires Android: Android 5.0+
Architecture: arm64-v8a
Screen DPI: nodpi
SHA1: 80e496e5fbed87fb02c6d22fdbd42b85da32a098
Base APK: com.freshservice.helpdesk.apk
Split APKs: config.arm64_v8a
Size: 37.89 MB
What's New:
Bug fixes and enhancements
arm64-v8a
Android 5.0+
nodpi
159
October 24, 2024
Freshservice
7.13.9
(159)
Requires Android: Android 5.0+
Architecture: armeabi-v7a
Screen DPI: nodpi
SHA1: 55ba07ab03a6199daf9609055c7c68024c57f645
Base APK: com.freshservice.helpdesk.apk
Split APKs: config.armeabi_v7a
Size: 34.08 MB
What's New:
Bug fixes and enhancements
armeabi-v7a
Android 5.0+
nodpi
Requires Android: Android 5.0+
Architecture: arm64-v8a
Screen DPI: nodpi
SHA1: 149f568c98704971f68e6d6826a20bf4360b45dd
Size: 55.51 MB
What's New:
Bug fixes and enhancements
More Information
Package Name:
Update Date:
2024-12-03
Latest Version:
7.13.11
Need Update:
Available on:
Requirements:
Android 8.1+
Report:
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