關於 ServiceDesk Plus SaaS HelpDesk
以下是該應用程序的一些其他功能:
● 創建、提取、分配、合併、解決和關閉 IT 工單並通知用戶。
● 通過添加工作日誌跟踪花費的時間。
● 添加和回复帶有附件的請求。
● 利用日夜模式支持。
● 自定義帶有所需字段的工單詳細信息視圖。
● 使用關閉代碼和狀態更改註釋優化 IT 服務台 KPI。
● 使用請求詳細信息下的工作日誌計時器監控 IT 技術人員的工作效率。
● 創建具有富文本格式的知識庫文章。
● 利用多種登錄方式,包括SAML 身份驗證。
● 添加或編輯請求時執行字段和表單規則。
● 當用戶從應用程序回复技術人員時,自動填充工單描述。
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 7a67c1539933b0182282a02f5102031ff1b7d50c
Size: 46.14 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: f3486eebbfeb64b2d7891c7e35175ba51efc0833
Size: 46.14 MB
What's New:
- Added support for user to delete the notification.
- Technicians can now periodically sync calendar events for requests in My Open Requests filter from Settings page.
- Technicians can add or remove event in the calendar for his Open Requests.
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: e952d607a0936be3e96c2592a893ba7b6d5df1d8
Size: 45.96 MB
What's New:
- Now request display ID will be displayed along with prefix configured by admin.
- Last Updated By field is now supported in Request module.
- Minor bug fixes and performance improvements.
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 7583fe51c43da4fc3c58982f236bdbc4d1fe483b
Size: 44.58 MB
What's New:
Resolved issue while associating checklist, when checklist is empty.
Resolved issue with updating checklist containing radio buttons and decision boxes.
更新日期:
2024-09-19
最新版本:
6.25.1
請求更新:
Available on:
系統要求:
Android 6.0+
舉報: